Abbie Moss

Personal Carer - Family - Blackburn

(2016-09)

Provided support, encouragement and going for walks and outings.
Helped clients with self-care, including toileting, bathing, dressing and brushing teeth, allowing them to remain in their own homes.
Handled household chores for service users, including laundry, dishes, changing sheets allowing them to maintain independence and dignity.
Dispensed medications as directed by medical providers and family members.
Planned, prepared and served nutritious meals to clients, providing feeding assistance if necessary.
Performed light household chores to promote sense of dignity in living spaces.

Warehouse Assistant - Totally Wicked - Blackburn

(2014-01 - 2015-05)

Checked for damaged or missing items and sorted stock for storage.
Cleaned warehouse daily and kept items organised for easy access.
Handled tagging, labelling and stocking of warehouse supplies.
Followed workplace health and safety rules.
Improved work order time-to-completion through effective communication and teamwork practices.

Warehouse Supervisor - Quality Inks Ltd - Standish, Wigan

(2011-07 - 2013-05)

Oversaw warehouse operation and daily activities to adhere to health and safety regulations.
Trained and coached staff to meet job expectations and maximise potential.
Implemented and modified work procedures and practices to establish smooth workflow.
Recorded activity logs and project warehouse status to maintain documentation.
Addressed questions and concerns from customers regarding shipments and goods and resolved issues.
Examined quality of goods upon receiving and dispatch to determine damages.
Evaluated performance levels of employees to maintain quality and productivity.
Communicated with other departments and customers to understand requirements for outgoing shipments.

Retail/ Warehouse Assistant - Quality Inks Ltd - Standish/ Wigan

(2010-11 - 2011-07)

Delivered exceptional customer experiences in high-volume environment, politely and professionally assisting customers with queries.
Balanced tills accurately at end of each shift to match with system totals.
Demonstrated strong product knowledge to upsell and assist with customer enquiries.
Set up visual merchandising displays to maximise counter sales and last-minute purchases.
Delivered genuine, tailored and delightful service.
Used POS systems to process debit and credit card payments.
Assisted customers by carrying heavy merchandise and loading into vehicles.
Advised customers on different payment options and processes.
Listened to customer needs and helped with product, service, or accounting issues.
Changed and displayed price tags for products on display.

About