Abbie Purnell

Phone work through to debtors and clients of the service. Credit advice. Ample knowledge of the construction industry and the inner working of credit advice/limit/scores.

Collections Specialist - Top Service Ltd - Redditch

(2023-03 - 2023-07)

• Phone work through to debtors and clients of the service.
• Credit advice.
• Ample knowledge of the construction industry and the inner working of credit advice/limit/scores.
• Follow a 9-5 work day.
• Aim to recover debts in a certain time frame.
• Being able to complete a considerable workload.

Barista Maestro - Costa Coffee - Redditch

(2019-09 - 2023-02)

Managing a team effectively and providing a good service to ensure customers are sent away with a smile on their face. The aim is to create a positive atmosphere for other workers and customers alike.

Sales Assistant and Key Holder - Fat Giraffe - Redditch

(2019-05 - 2019-09)

• Key holder responsibilities.
• In charge of cashing up and closing down procedures.
• Extensive customer service experience.

Student Union Shop Employee - Aberystwyth Hospitality - Aberystwyth

(2018-09 - 2018-09)

• Handling money transactions.
• Ensuring an organised workspace.
• Managing stock.
• Initiate important closing down procedures on both shop floor and confectionary work space.
• Ensuring health & safety procedures during confectionary handling.
• Multitasking.

Volunteer - National Library of Wales - Aberystwyth

(2017-12 - 2018-05)

• Keeping an independent time schedule.
• Researching and re-writing of vital information into an article style format.
• Working independently to overcome unexpected issues.

Volunteer - British Heart Foundation - Redditch

(2016-01 - 2016-03)

• Working in sorting stock in an efficient and timely manner, as well as pricing the donated goods.
• Working in close quarters with other volunteers.
• Stocking shelves on the shop floor.

Bachelor's - Psychology - Aberystwyth University (2016-09 - 2019-06)

A-LEVELS - Psychology (B), Health & Social Care (C), General Studies (C), Extended Project (C) - Trinity Sixth Form (2014-09 - 2016-06)

GCSE - Maths (C), English (C), Religious Education (B), Science (C), Geography (C), History (C) - Studley High School (2008-09 - 2013-06)