Abbigail Lees

Advanced Aesthetics Practitioner and Company Director skilled in developing tailored treatment plans that significantly enhance patient outcomes. 14+ years in healthcare and patient-facing roles. Proven ability to manage business operations, ensure compliance, and boost client retention through compassionate care. Expertise in fostering positive patient relationships while maintaining strict confidentiality and adhering to GDPR regulations.

Committed to continuous professional development and delivering exceptional patient experiences. Now eager to join a new role using my transferable skills.

Advanced Aesthetics Practitioner/Company Director - AL Aesthetics

(2020-01)

Developed individualised treatment plans, enhancing patient outcomes. Directed business operations, ensuring compliance and client retention. Provided compassionate care, maintaining high satisfaction rates. Communicated effectively with patients, gathering medical histories and discussing symptoms.

• Spearheaded research studies, ensuring thorough data collection.
• Managed unexpected medical emergencies with strong problem-solving skills.
• Maintained patient confidentiality in line with GDPR regulations.
• Fostered positive relationships with patients and healthcare teams.

Advanced Aesthetics Practitioner - Rejuvaskin

(2022-01 - 2023-01)

Provided advanced aesthetic treatments under tight schedules and last-minute changes. Conducted thorough patient assessments to ensure safe, accurate care. Managed complex caseloads while upholding high-quality standards. Enhanced clinical skills through diverse settings and ongoing training.

• Attended industry seminars to stay current with trends.
• Achieved high patient satisfaction rates through effective treatment plans.
• Improved operational efficiency in patient management.

Company Director/Model - IKA Academy

(2021-01 - 2023-01)

Directed company operations, optimising financial performance through strict cost control. Fostered an inclusive culture, achieving sustainable growth. Delivered training programmes to enhance employee skillsets. Orchestrated change management processes for smooth transitions during restructuring.

• Increased efficiency through rigorous cost management.
• Championed diversity initiatives, boosting team morale.
• Developed training strategies, enhancing workforce capabilities.
• Led change initiatives, minimising disruption during transitions.

Model, Freelance

(2018-01)

Elevated product visual appeal through precise posture, movement, and facial expression during photo shoots. Collaborated with makeup artists to create striking imagery, adapting poses for diverse lighting conditions. Modelled styles from casual wear to couture gowns for varied audiences. Curated a professional portfolio showcasing print and live performance work.

• Achieved stunning visuals by adapting poses under varying lighting.
• Demonstrated versatility across casual and couture styles.
• Maintained a professional portfolio of work.
• Collaborated with artists to enhance photo shoot aesthetics.

Locum Accuracy Checking Pharmacy Technician - Sensible Staffing

(2018-01 - 2020-01)

Prepared prescriptions ensuring prompt service and patient safety. Verified and checked accuracy of dispensed medications. Maintained cleanliness and compliance with health regulations. Organised inventory for efficient stock management.

• Ensured patient safety through meticulous accuracy checks.
• Promoted health standards by maintaining a clean workspace.
• Streamlined stock management processes for better efficiency.

Accuracy Checking Pharmacy Technician - Boots

(2017-01 - 2018-01)

Managed prescription queries to enhance patient care quality. Explained prescription details and potential side effects, improving patient understanding. Delivered exceptional customer service, boosting client satisfaction.

• Enhanced patient comprehension of prescriptions through clear explanations.
• Improved client satisfaction ratings by providing outstanding service.

Pharmacy Apprenticeship to Pharmacy Technician - McGill's Pharmacy

(2012-01 - 2017-01)

Oversaw patient records, ensuring accuracy and confidentiality. Cultivated supplier relationships for timely medication delivery. Enforced proper storage protocols and maintained registries for controlled substances.

• Updated patient records, reducing errors by 20%.
• Strengthened supplier collaboration, enhancing delivery efficiency.
• Streamlined drug storage processes, improving compliance.

Advanced Aesthetics & Botulinum Toxin

NVQ Level 4 - Anatomy & Physiology

Accuracy Checking

BTEC Level 3 - Pharmaceutical Science

NVQ Level 3 - Pharmacy Service Skills

Level 2 - Safeguarding Children and Vulnerable Adults

GCSE - English - The Hayfield Academy

GCSE - Mathematics - The Hayfield Academy

IT Double Award - IT - The Hayfield Academy