Abby Woodbridge

I am a motivated, punctual, polite, friendly, hardworking with common sense, determined, pro-active and keen to please 20 year old. A reliable and proactive Team Leader with retail management experience and qualifications in legal secretarial and business studies. I am skilled in cash handling, team supervision and customer service. Seeking a junior administrative role so I can apply my skills in a professional office environment.

Team Leader/Management - Superdrug Retail

(2023-08)

• I have keyholder responsibilities, independently opening and closing the store.
• Managing daily cashing up procedures, including counting the tills and safe of up to £15,000.
• Handling customer queries, complaints and refunds professionally.
• General shop floor and till tasks.
• Lead all staff to maintain high customer service standards.
• Answering phone calls from customers and staff in a professional, conscientious manner.
• Participating in conference calls and improving parts of the store that may need updating.
• When required, stepping up to Store Manager/ Assistant Manager positions.
• Manage a team of up to 19 staff members.

Sales Advisor - Boots Retail

(2022-10 - 2022-12)

• Till work and cash handling.
• Worked in a team to pick and pack up to 200 online orders daily.
• Making sure the shop looks presentable and tidy for the next trading day.

CILEx (Legal Secretarial Diploma) - Legal Secretarial - USP College (Palmers Campus) (2022 - 2024)

Diploma - Business Studies - USP College (Palmers Campus) (2022 - 2024)

GCSE - General Education - Woodlands School (2017 - 2022)