Abdel

Detail-oriented and motivated individual with experience in customer service, problem-solving and teamwork, with a strong interest in the financial sector. I enjoy working with numbers, interpreting data and communicating clearly to support informed decisions and achieve results. Quick to adapt to new situations and committed to developing my skills while contributing to a successful finance-focused team.

Sales Assistant - British Heart Foundation - London

(2024-07 - 2025-08)

• Worked as a cashier, interacting with customers daily.
• Assisted customers in finding products and provided information about specials or promotions.
• Operated cash registers and processed customer payments accurately and efficiently.
• Maintained store cleanliness and organisation, including restocking shelves and tidying up aisles.
• Handled customer inquiries, complaints and returns in a professional and courteous manner.

3 Day Insight with NatWest - NatWest - London

(2025-08-20 - 2025-08-22)

• Gained insight into the financial services industry and how a major bank operates.
• Participated in interactive workshops and activities focused on banking, customer service and financial decision-making.
• Developed an understanding of different roles within the bank and career paths.
• Enhanced teamwork, communication and problem-solving skills through group tasks and real-life scenarios.

2 Day Insight Program with BDO - BDO - London

(2025-07-24 - 2025-07-25)

• Completed a two-day insight program at BDO, a leading accountancy and advisory firm.
• Gained exposure to auditing, tax, advisory and consulting services.
• Took part in business simulations and case studies to develop analytical and commercial awareness.
• Learned about the importance of client relationships, professionalism and ethical business practices.

GCSEs - St Mary Magdalene Academy (2019-09 - 2024-08)

Level 3 - Politics, Economics, Psychology - Stoke Newington Sixthform (2024-09)