Abdimalik Mahamed

Motivated and professional BSc graduate with a strong background in creating secure, welcoming environments across high-profile London destinations. Proven track record in delivering exceptional customer service, managing complaints calmly, and acting as the main point of contact for guests and external contractors. Highly experienced in operating safety systems and accurately logging incidents.

Fully IT literate, available for night shift rotations, and eager to drive the performance and safety of a luxury residential development.

Security Officer at J7 Security (2024-06 – 2025-08)

• Managed strict access control checkpoints, greeting high volumes of daily visitors, and handling front-desk duties including parcel and key management.
• Maintained detailed daily incident logs using digital reporting software, handling queries with calm confidence.
• Monitored environmental safety systems and conducted physical sweeps, strictly adhering to health and safety policies.
• Operated CCTV surveillance systems to maintain continuous oversight of the facility and respond promptly to guest needs.

Security Officer and Door Supervisor at Secure Resourcing (2023-08 – 2024-05)

• Greeted high volumes of visitors daily and provided clear, helpful directions to international guests across major tourist attractions.
• Communicated complex safety instructions clearly and resolved conflicts calmly to maintain a safe, welcoming environment.
• Adapted quickly to different environmental requirements, transitioning constantly between external crowd management and internal venue guest service.

Customer Service and Sales Assistant at Skmei Watches Ltd (2021-08 – 2022-05)

• Handled face-to-face customer inquiries and delivered clear product advice to ensure exceptional service.
• Processed digital point-of-sale transactions and maintained detailed inventory records with absolute accuracy.
• Consistently met performance targets by personalising the customer experience and resolving issues swiftly.

BSc in Computer Science – University of Westminster (2023 – 2026)

Access to Higher Education Diploma in Computing – Kingston College (2022 – 2023)