Abdul Adam

I'm a very enthusiastic and motivated individual with proven ability to work well independently and as part of a team. Possesses strong attention to detail, problem-solving ability, good communication skills, and excellent customer service experience. Reliable, punctual, and able to work in fast-paced environments while maintaining high standards of work.

Customer Service Assistant at Sports Direct (2019-08 – 2022-05)

• Assisted customers with enquiries and purchases.
• Operated tills and handled cash/card payments.
• Maintained clean and organised shop floor.
• Provided friendly and professional customer service.
• Helped with stock control and deliveries.

Hotel Receptionist at Travelodge Central Bull Ring (2022-06 – 2023-12)

• Welcomed guests and managed check-in / check-out.
• Answered phone calls and handled reservations.
• Provided excellent customer service to guests.
• Resolved customer issues calmly and professionally.
• Worked flexible shifts including nights and weekends.

Warehouse Operative at Royal Mail (2024-02 – Present)

• Sorting, picking, and packing parcels.
• Loading and unloading deliveries.
• Following health and safety procedures.
• Working as part of a team to meet daily targets.
• Keeping warehouse clean and organised.

Diploma of Higher Education – ITIS Rita Levi Montalcini (2011-09 – 2016-06)

Level 1 English and Maths – South & City College (2017 – 2020)

GCSE English & Maths – Matthew Boulton College (2020 – 2021)

Level 2 Business Administration – Sandwell College (2020 – 2021)