Participant on Connect to Work Programme at Connect to Work Programme (2026-03 – Present)
- Engaged with tailored employability support to identify career goals, strengths, and barriers to employment.
- Participated in one-to-one coaching sessions to develop confidence, job readiness, and workplace skills.
- Worked with employment advisers to create and implement a personalised action plan.
- Undertook job search activities, including CV development, job applications, and interview preparation.
- Attended training and skills development opportunities to enhance employability.
- Maintained regular contact with programme staff and attended scheduled appointments.
- Explored suitable employment opportunities aligned with skills, interests, and support needs.
- Developed workplace skills including communication, time management, teamwork, and problem-solving.
- Engaged with work experience, volunteering, or work-related activities where appropriate.
- Worked towards achieving sustainable paid employment and greater independence.
Career & Self Development (2025-03 – Present)
Following a short period away from employment to focus on personal development and readiness for work, I am now fully motivated and actively seeking an opportunity to build my skills, gain experience, and contribute positively to a professional environment.
Bartender at The Cause (2025-02 – 2025-02)
- Delivered efficient bar service in a fast-paced environment while maintaining excellent customer interaction
- Prepared and served drinks in line with licensing laws, hygiene standards, and venue policies
- Managed bar stock levels and maintained cleanliness of bar areas throughout shifts
- Handled cash and card payments accurately and responsibly
- Ensured compliance with age-verification and responsible service of alcohol policies
- Worked collaboratively with bar and floor staff to ensure smooth service during events
- Maintained a professional, calm, and customer-focused approach during peak periods
Private Caregiver (Family Member) (2024-08 – 2025-12)
- Delivered high-quality, person-centred care to support daily living activities, promoting independence where possible
- Assisted with personal care needs including washing, dressing, toileting, and continence care with dignity and respect
- Administered and managed medication in line with prescribed guidelines and safety procedures
- Supported mobility and safe transfers using appropriate techniques and equipment (walking aids)
- Monitored and recorded changes in health, behaviour, and wellbeing, escalating concerns when necessary
- Prepared light meals in line with dietary needs and supported feeding where required
- Maintained accurate care records and contributed to care planning
- Provided emotional support and companionship, reducing isolation and promoting mental wellbeing
- Ensured a safe, clean, and comfortable living environment, adhering to health and safety standards
- Communicated effectively with healthcare professionals, family members, and other services
- Demonstrated understanding of safeguarding principles and maintained strict confidentiality at all times
- Managed household duties including shopping, cleaning, and organising appointments
Customer Service Assistant at B&M (Old Kent Road) (2024-11 – 2024-12)
- Provided fast, friendly, and professional service to customers during busy trading periods
- Operated tills confidently, handling cash, card payments, and refunds accurately
- Supported customers on the shop floor by answering product enquiries and locating items
- Replenished stock and maintained shelf presentation to ensure availability and visual standards
- Assisted with queue management during peak times to maintain smooth customer flow
- Adhered to health & safety procedures, including manual handling and shop-floor safety
- Worked flexibly across departments to support store operations as required
Sales Assistant at YMG Global (2024-03 – 2024-03)
- Delivered high-quality customer service by greeting customers, identifying needs, and recommending suitable products
- Assisted with daily sales operations, including product displays, stock rotation, and merchandising to maximise sales
- Maintained a clean, organised, and welcoming shop floor in line with company standards
- Processed cash and card transactions accurately using POS systems
- Worked collaboratively with colleagues to meet daily sales targets and improve customer satisfaction
- Followed company policies, security procedures, and health & safety guidelines at all times
- Handled customer queries and resolved issues professionally and efficiently
