Abdullah Hassan
Hospitality Associate Admin
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About
Having graduated with a Master's degree in Mass communication from Faisalabad, Pakistan and doing another masters in Management with digital marketing from UK, I bring extensive experience in administration, customer services, sales and retails, business development, and team management. I am seeking administrative, management, customer service or sales roles where I can leverage my strategic mindset and operational expertise to drive organizational growth and success. I possess the right to work in the UK for part time job 20hours/week.
Experience
Hospitality Associate Admin - Park Plaza River Bank Hotel - London, UK
(2025-01)
Worked in multiple departments including Admin, Customer Relations & Housekeeping department.
- Achieved 95% guest & management satisfaction rate.
- Regularly exceeded expected workload, completing more tasks & responsibilities than assigned.
Front of House - Toros Restaurant - London, UK
(2025-10 - 2026-01)
Worked as primary front-of-house representative, ensuring exceptional guest experiences & efficient daily operations.
Customer Relation Officer - Faisal Grammar School - Faisalabad, Pakistan
(2022-01 - 2025-01)
Worked across multiple departments, including Administration, Management & Customer Relations.
Front of House - The Vape Studio - Faisalabad, Pakistan
(2023-11 - 2025-07)
Provided excellent customer service and managed Sales & Retails, achieving a 95% customer satisfaction rate.
- Social Media Handling by regular posting on social platform.
Barista - Gloria Jeans Café - Faisalabad, Pakistan
Performed bartender duties and managed event operations, enhancing event efficiency by 20%.
- Over saw takeaway services, reducing order errors by 15% and ensuring customer satisfaction.
Event Organizer - Circle Club - Faisalabad, Pakistan
Organized several events and maintained the quality standards.
Education
Masters - Management with Digital Marketing - BPP UNIVERSITY (2025-01)
Masters - Mass Communication - Government College University (2023-01 - 2025-01)
Bachelors - Mass Communication - Government College University (2018-01 - 2022-01)
