Abigail Askwith

I am a reliable and detail-oriented professional with experience in administration, payroll and HR support, and team leadership within a fast-paced industrial environment. Proven ability to manage workloads efficiently, support business operations, and lead teams effectively. Currently working as a self-employed subcontractor cleaner, demonstrating strong work ethic, flexibility, and commitment to high standards.

Subcontractor Cleaner - Self-Employed

• Provide cleaning services to a range of clients
• Maintain high standards of cleanliness and hygiene
• Manage own schedule and workload efficiently
• Build trust with clients through reliability and professionalism

Full-Time Parent

(2019-09)

Order Entry Team Leader - Pilkington Glass

(2014-05 - 2019-09)

• Supervised and supported a team handling order entry processes
• Ensured accuracy and efficiency in processing customer orders
• Trained new team members and provided ongoing support
• Resolved issues and maintained high customer service standards

Payroll / HR Assistant - Pilkington Glass

(2014-05 - 2019-09)

• Assisted with payroll processing and employee records
• Supported HR functions including documentation and queries
• Maintained confidentiality of sensitive employee information
• Helped ensure compliance with company policies and procedures

Administrative Clerk - Pilkington Glass

(2009-11 - 2019-09)

• Carried out general administrative duties
• Managed data entry and filing systems
• Supported day-to-day office operations
• Communicated with internal departments and external contacts

Sales Advisor/ Administrator - Comet

(2007-04 - 2009-11)

• Assisted customers in selecting electrical products based on their needs and budget
• Delivered excellent customer service, building rapport and trust with customers
• Processed sales transactions accurately using till systems
• Promoted additional products, warranties, and services to maximise sales
• Handled customer queries, returns, and complaints in a professional manner
• Maintained store presentation, ensuring displays were clean and well-stocked
• Worked collaboratively with team members to meet store objectives
• End of day cashing up and balancing books

GCSE - Aston Comprehensive School (2002 - 2007)

NVQ Level 2 - Customer Service