Abigail Brewin

Highly organised, professional, and proactive, with strong communication skills and the ability to build lasting relationships with clients and colleagues. I am now seeking an opportunity where I can combine my strong customer service background with my growing passion for office administration and assistant roles. I particularly enjoy supporting team operations, organising administrative processes, and ensuring a smooth and professional working environment.

I am looking for a structured role that offers progression, responsibility, and long-term career development.

Property Manager - MyPropertyHost - Liverpool

(2026-02)

Currently working as a Property Manager the skills I learnt are.

• Managed day-to-day operations of residential/commercial properties, ensuring high standards of maintenance and tenant satisfaction
• Acted as the main point of contact for tenants, handling enquiries, complaints, and resolving issues promptly
• Coordinated property maintenance, repairs, and inspections with contractors and service providers
• Managed tenancy agreements, renewals, and compliance with relevant housing regulations and legal requirements
• Oversaw rent collection, budgeting, and financial reporting, ensuring timely payments and cost control
• Conducted property viewings and supported tenant onboarding, including referencing and documentation
• Ensured properties met health and safety standards and regulatory compliance at all times
• Maintained accurate records and documentation for all property-related activities

Spa Therapist (Full-Time) - Thorpe Park Hotel & Spa

• Deliver a wide range of professional spa and beauty treatments to a consistently high standard
• Conduct detailed client consultations to tailor treatments to individual needs
• Maintain exceptional hygiene, safety, and professional standards
• Manage bookings and treatment schedules to ensure efficient service delivery
• Provide outstanding customer care within a luxury spa environment
• Work confidently both independently and as part of a professional team

Receptionist - Thorpe Park Hotel & Spa

(2022-11-15 - 2024-12-29)

• Managed front desk operations including guest check-ins, enquiries, and reservations
• Processed payments and handled BACS refunds accurately and securely
• Supported spa, weddings, and events operations including guest coordination
• Liaised with corporate clients and managed group bookings
• Assisted with payroll support and day-to-day administrative tasks
• Maintained booking systems and organised guest records
• Trained and supported new team members during onboarding

Sales & Client Support Assistant (Contract – 6 Months) - Orega - Leeds City Centre

(2025-01-06 - 2025-06-30)

• Supported the sales team in managing meeting room bookings within a premium serviced office environment
• Built strong professional relationships with corporate and high-end clients
• Handled enquiries, bookings, and client communications
• Maintained organised client records and administrative systems

Sales Assistant (Part-Time) - Oulton Hall Hotel

(2022-04-01 - 2022-08-28)

• Worked part-time alongside college studies
• Sold and upsold products and services to guests
• Delivered excellent customer service in a fast-paced hospitality environment
• Developed strong communication, confidence, and sales skills

Beauty - Thorpe Park Hotel - Leeds

(2021-09 - 2024-07)

Started working at Thorpe park hotel at the main reception so have loads of experience in reception work

English Language (beauty therapist) - Garforth Academy