Abigail Grizzle

A project-focused professional with experience delivering end-to-end projects across healthcare, creative production, and community initiatives. In my current NHS role, I coordinate complex workflows, manage data, and liaise with multidisciplinary stakeholders, strengthening my ability to organise, prioritise, and deliver within structured environments. Alongside this, I have led multiple creative and community-based projects from concept to delivery, managing budgets, timelines, and cross-functional teams.

I bring strong leadership, problem-solving, and organisational skills, with a proven ability to work under pressure, meet deadlines, and maintain high standards of accuracy. Known for my professionalism, empathy, and clear communication, I am confident managing complex workstreams while building effective working relationships.

Senior Administration Officer - University Hospital Coventry and Warwickshire - Coventry

(2025-08)

• Coordinate and manage patient pathways, ensuring efficient scheduling of clinics, timely processing of referrals, and continuity of care across services
• Act as a key point of contact for stakeholders including consultants, nurses, GP surgeries, and external agencies, managing communications and resolving queries, including urgent and time-sensitive requests
• Oversee shared inboxes and workflows, prioritising tasks and ensuring actions are completed within required deadlines
• Support operational delivery by tracking test results, follow-ups, and shared care arrangements, ensuring accuracy and compliance with clinical processes
• Maintain and manage accurate patient data across multiple systems, ensuring high standards of data integrity and confidentiality
• Collaborate with multidisciplinary teams to support service efficiency and effective coordination of care
• Assist in departmental resource and stock management, including monitoring usage, conducting stock takes, and raising orders through procurement systems
• Provide flexible cross-cover across reception and medical secretarial functions, ensuring continuity of service during periods of high demand

Assistant Manager - Barnardo's - Coventry

(2024-08)

• Support the overall operation of the store, ensuring smooth day-to-day running across stock management, customer service, and team coordination
• Supervise and coordinate volunteers, delegating tasks effectively and maintaining team productivity and morale
• Manage stock processes including sorting, pricing, and merchandising donations to maximise sales performance
• Deliver high standards of customer service, resolving queries and ensuring a positive customer experience
• Take full operational responsibility in the absence of the Store Manager, overseeing staff, performance, and store operations
• Monitor and work towards KPIs set by senior management, contributing to overall store performance and targets
• Support a fast-paced environment, balancing multiple priorities while maintaining organisation and efficiency

Project Coordinator - Self-employed

(2023-01)

Key Project Experience

• Delivered end-to-end film project from concept to festival showcase
• Managed budgets, fundraising, timelines, and full production lifecycle
• Recruited and coordinated multidisciplinary team of creatives
• Oversaw pre-production, production, and post-production delivery
• Successfully showcased at Belgrade Theatre 'Freedom to Imagine' Festival
• Working with venue to arrange necessary spaces for brands and models
• Managing successful end-to-end flow of the show consisting of 7 fashion brands, 3 musical acts and 50 models
• Creating streamlined movement of each brand and model to designated spaces, keeping the show running on schedule behind the scenes
• Overseeing backstage mishaps and creating solutions through effective team management and problem solving
• Led planning and delivery of merchandise photoshoot and website launch
• Managed stakeholders including CEO, staff, photographers, and youth participants
• Coordinated multi-location shoot with safeguarding considerations
• Contributed to £21K crowdfunding campaign supporting project delivery (this had an 8 week turnover)
• Delivered multiple editorial shoots from concept to publication
• Managed budgets, scheduling, logistics, and team coordination, venues and equipment
• Secured placements in publications (e.g. Violet Light Magazine)

Volunteer Worker - Trussel Trust Foodbank - Coventry

(2024-01 - 2024-08)

• Supported the delivery of essential foodbank services, assisting individuals and families in need with professionalism and compassion
• Processed vouchers and coordinated the preparation and distribution of food parcels in line with service procedures
• Engaged directly with service users, providing empathetic support and signposting to additional services where appropriate
• Worked collaboratively with volunteers and team members to ensure efficient and organised service delivery
• Maintained a flexible approach, responding to changing demands and supporting across different tasks as required

Freelance Personal Shopper - LOOKIERO - England

(2023-08 - 2024-08)

• Delivered personalised styling services to a diverse client base, curating clothing selections aligned to individual preferences, needs, and lifestyle requirements
• Managed client briefs, interpreting requirements and applying professional judgement to enhance customer outcomes and satisfaction
• Maintained high attention to detail when creating tailored recommendations, ensuring quality and consistency across all client interactions
• Built strong client relationships through thoughtful communication and a customer-focused approach, contributing to positive user experiences
• Selected to support the development and testing of AI note templates, contributing to process improvement and system implementation ahead of launch
• Recognised for strong written communication, personalisation, and ability to enhance customer experience through detailed and engaging outputs

Social Media Officer - Guardian Ballers UK - Coventry

(2023-07 - 2024-01)

• Managed and delivered social media strategy across multiple platforms (LinkedIn, Instagram, Twitter, Facebook), ensuring consistent brand messaging and audience engagement
• Created and produced digital content, including video editing and campaign assets, to support organisational growth and visibility
• Played a key role in the delivery of a successful crowdfunding campaign ('The Bridge Project'), contributing to raising over £21,000 to support youth development programmes
• Led the planning and delivery of an e-commerce merchandise photoshoot as Creative Director, managing end-to-end project coordination including budgeting, scheduling, and logistics
• Coordinated stakeholders including senior leadership, creatives, youth participants, and external suppliers, ensuring smooth delivery across multiple teams and locations
• Managed safeguarding considerations and participant coordination, ensuring compliance and appropriate support for under-18 contributors
• Contributed to the organisation's growth as an award-winning non-profit through effective campaign delivery and brand development

Barista - Coffee#1 - Coventry

(2022-04 - 2023-08)

• Supported day-to-day operations of a high-volume store, ensuring efficient service delivery and high customer satisfaction
• Took responsibility as key holder and shift runner, overseeing opening/closing procedures, cash handling, and compliance checks
• Coordinated team activities during shifts, maintaining workflow and service standards in a fast-paced environment
• Monitored stock levels and supported inventory control, ensuring availability of products and smooth operations

Volunteer Worker - Help! UK - Birmingham

(2022-01 - 2022-06)

• Supported delivery of community outreach initiatives, providing essential resources and support to vulnerable individuals
• Engaged directly with service users, offering empathetic communication and signposting to additional support where needed
• Worked closely with leadership to support operations and contribute ideas for service improvement

Cover Supervisor - Deichmann - Coventry

(2021-10 - 2022-01)

• Supported store operations including cash handling, team coordination, and maintaining high retail standards
• Delivered excellent customer service, consistently receiving positive feedback through customer surveys
• Contributed to achieving sales targets and KPIs within a fast-paced retail environment

Sales Assistant - Primark - Coventry

(2015-09 - 2018-10)

• Delivered customer service across shop floor, tills, and fitting rooms in a high-volume retail environment
• Managed stock organisation and replenishment, ensuring efficient store operations
• Developed strong ability to work under pressure while maintaining service quality and attention to detail

BA(Hons) - Fashion Management FT - Nottingham Trent University (2018-09 - 2021-06)

A-Level or equivalent - Fashion - City College Coventry (2015-09 - 2017-07)

GCSE or equivalent - 10 GCSEs including Maths and English - Stoke Park Secondary School (2010-09 - 2015-07)