Abigail O'Shea

A highly skilled Beauty Spa Therapist who is currently seeking new employment opportunities within the beauty spa sector. I have extensive skills, knowledge and experience of working in the beauty industry and have many transferable skills to bring to an employer which include, excellent communication skills, attention to detail, strong work ethics, proven ability to work towards strict deadlines, teamwork and can work on my own initiative. I pride myself in all areas of work and strive to deliver an excellent customer service.

I am available immediately and keen to get back into employment.

Security Officer - Wilson James Aviation Security

(2025-07 - 2025-09)

• Monitoring and controlling entry points to restricted zones, ensuring only authorised personnel gain access
• Guiding passengers through the security process by requesting the removal of jackets, belts, hats, shoes, and pocketed items, ensuring compliance with screening protocols while maintaining a courteous and efficient flow

Spa Therapist - Ruskin Beauty Spa - St Helens

(2024-01 - 2024-04)

• Meet and greet clients as they enter the spa
• Carry out personalised consultation to understand the needs and preferences of the clients
• Develop treatment plans for clients based on initial consultation
• Perform spa treatments such as massages, facials, body wraps, etc.
• Managing client appointments and schedules
• Dealing with incoming bookings via the telephone, email and online
• Resolving guest complaints and answering questions
• Educate clients on home care and aftercare following treatments
• Creating a warm and friendly environment
• Maintain cleanliness and organisation of treatment room and spa equipment
• Carry out additional duties as and when necessary

Spa Therapist - The Chill Out Spa

(2023-09 - 2023-01)

• Meet and greet clients as they enter the spa
• Carry out personalised consultation to understand the needs and preferences of the clients
• Develop treatment plans for clients based on initial consultation
• Perform spa treatments such as massages, facials, body wraps, etc.
• Managing client appointments and schedules
• Dealing with incoming bookings via the telephone, email and online
• Resolving guest complaints and answering questions
• Educate clients on home care and aftercare following treatments
• Creating a warm and friendly environment
• Maintain cleanliness and organisation of treatment room and spa equipment

Assistant Beauty Therapist - Renaissance

(2021-10 - 2021-12)

During my time at St Helens College, I completed a 2-month work placement as part of my beauty course. This was an opportunity for me to gain valuable practical skills and to observe the Beauty Spa Therapists.

• Meet and greet customers as they entered the Spa
• Observe the Beauty Therapist carry out various skin beauty treatments
• Stock up on beauty products
• Clean out the gel bottles, cutting wax strips
• Replacing used towels with new clean fresh towels
• Keeping the spa clean and tidy
• Carrying additional duties as and when necessary

Diploma - Customer Service - Alison.com (2025)

Diploma - Beauty Therapy - St Helens College (2021 - 2023)

Functional Skills - English - St Helens College (2021 - 2023)

Functional Skills - Maths - St Helens College (2021 - 2023)

GCSE - Core subjects - Rainford High School