Abigail Pagan
Volunteer
Hire this person
Send a job offer directly to this candidate
About
Motivated and organised professional with substantial experience in fast-paced customer service and supervisory roles. Skilled in communicating with a wide range of people, handling enquiries, maintaining accurate records, and supporting efficient day-to-day operations in busy environments. Experienced in leadership, multitasking, and working under pressure while maintaining professionalism and attention to detail.
Currently working as a Shift Supervisor, where I have developed strong administrative, organisational, and customer service skills including scheduling support, cash reconciliation, record-keeping, and staff coordination. Confident using IT systems, handling confidential information, and delivering compassionate, professional support. Highly motivated to apply transferable skills within a patient-focused NHS outpatient environment.
Experience
Volunteer - Age UK, Harpenden - Harpenden
(2026-01)
- Provide friendly and professional support to customers and visitors
- Operate tills and handle payments accurately
- Process and log stock, donations, and Gift Aid information
- Maintain organised records and stock levels
- Respond to customer enquiries and provide assistance
Shift Supervisor - Shaken Cow, Harpenden - Harpenden
(2024-04)
- Deliver high-quality customer service in a fast-paced environment
- Supervise staff, delegate tasks, and support daily operations
- Handle customer enquiries and resolve issues professionally
- Complete cash reconciliation and maintain accurate records
- Monitor stock levels and manage ordering processes
- Maintain strong organisation while balancing multiple priorities
Kitchen Assistant / Prep Cook - Tabure - Harpenden & St Albans
(2022-05 - 2023-06)
- Worked efficiently within a busy team environment
- Maintained high standards of cleanliness and organisation
- Followed strict health and safety procedures
- Developed strong time management and multitasking skills
Full-Time Study
(2023-06 - 2024-04)
Education
BA (Hons) - Fine Art - London Metropolitan University
UAL Level 3 Extended Diploma - Art & Design - Oaklands College
