Salesforce Administrator
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Around 2 years of Salesforce.com working experience in various phases of the Software Development Life Cycle including Analysis, Design & Development, Release & Change Management, Maintenance, Integration, and Testing. Comprehensive experience in designing Custom Objects, Custom Fields, Page Layouts, Validation Rules, Approval Processes, Apex Classes, Controllers, Triggers, Custom Tabs, Custom Reports, workflows, relationships, Dashboards, Report Folders, and Email generation as per the application and client requirements.
Experience in creating the Validation Rules, Approval Process, and Workflow for automated lead routing, lead escalation, and Email alerts. Expertise in configuring security and sharing rules at object, field and record level for different users at different levels of organization. Experienced in translating business process into Custom Objects and creating Look-up relationships and Master-detail relationships. Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform. Has gained knowledge on using Apex classes and Triggers, Visual force, SOQL, and SOSL for completing complex tasks.
. • Worked on different things like Components, Custom Settings, Static Resources, Debug logs, system logs, and Implemented Service Cloud Console.
CourseUniversity Percentage Obtained MSc in International BusinessAnglia Ruskin universityMeritBachelor in Business AdministrationBharthiyar UniversityFirst class