Abra Mino

I was born September 17, 1990 in Tuebingen, Germany, and have a diverse cultural background with roots in Tigray, Eritrea. I am a motivated professional with experience in hospitality and customer service. I enjoy working with people and solving problems efficiently.

Business Development Representative - Astute, (Mitel Germany) London (UK) - London, UK

(2025-12)

• Prospect and qualify new leads via phone, email, and LinkedIn
• Identify customer needs and generate qualified business opportunities
• Schedule meetings and hand over high-quality leads to the sales team

Music Production - Freelancer Music Production UK & Abroad - UK & Abroad

(2022-06 - 2025-12)

• Produced, composed, and arranged songs for independent and signed artists (Universal Music Germany, Warner Music USA)
• Supported upcoming artists in developing their unique sound and artistic direction
• Collaborated with A&Rs, managers, and songwriters to meet creative and label expectations
• Mixed and pre-mastered tracks

Customer Service Agent - Ventrica

(2021-11 - 2022-05)

Customer service for Dr Martens

• Providing support and consultation
• Handling customer inquiries via phone and live chat

High School Diploma (Fachabitur) - IB Stuttgart - Vaihingen (2012 - 2014)

Audio - Engineer - Audio Engineering - Deutsche POP Academy, Stuttgart-Kornwestheim (2016 - 2017)