Abraham Fernandes
Railway professional with 7+ years of experience at ScotRail
Talent
HorleyMember since June 2, 2026
Customer servicePassenger assistanceCOSHH proceduresSafety and operational checksWorking under pressureCustomer RelationsPTS
·
Hire this person
Send a job offer directly to this candidate
Customer servicePassenger assistanceCOSHH proceduresSafety and operational checksWorking under pressure
About
Highly motivated and customer-focused railway professional with over 7 years of experience at ScotRail delivering high standards of passenger support, operational excellence and customer service in fast-paced environments. Proven ability to assist passengers, manage service disruptions, resolve challenging situations calmly and maintain safety standards at all times. Experienced in PTS environments, COSHH procedures and working under pressure.
Experience
Train Presentation Operative - ScotRail - Aberdeen
(2019-02)
- Deliver excellent customer service and passenger assistance
- Support passengers during delays and disruptions
- Carry out safety and operational checks
- Apply COSHH procedures and safely handle chemicals
- PTS trained and experienced in railway environments
- Work effectively under pressure and in a team
Education
twelfth grade in high school
