Acacia Hall

Hardworking, friendly and reliable person with a few years of customer facing experience across retail, hospitality and animal care. Quick learner who gets on well with people from all walks of life, and stays calm and level headed even when things get busy or unpredictable. Experienced in caring roles with strong patience and genuine ability to put people at ease. Looking for a new role where I can bring that mix of people skills, reliability and hard work, and keep growing from there.

Aldi Assistant - Aldi - Watford (previously Basingstoke)

(2025-04)

• Support customers face to face, resolving queries and requests calmly and efficiently.
• Work as part of a busy team to restock shelves and complete deliveries to a consistent standard.
• Communicate clearly with colleagues and customers to keep the store running smoothly.
• Stay friendly and level headed during busy periods, adapting quickly to changing priorities.

Café Assistant - Mr Munch Café - Basingstoke Town Centre

(2024-09 - 2025-03)

• Warmly greeted and engaged with a wide range of customers, providing excellent customer service.
• Took and delivered orders accurately in a fast paced environment, staying calm under pressure.
• Handled cash and card payments with accuracy and care.
• Worked well within a team, balancing several tasks at once.

Dog Grooming Assistant - Happy Tails Dog Grooming

(2023-02 - 2024-09)

• Provided high quality grooming services, ensuring the comfort and wellbeing of every animal.
• Built trust and rapport with clients and their pets by understanding individual needs.
• Assisted with handling a range of dog breeds, developing patience and precision.
• Processed customer payments and maintained accurate records in a clean, safe environment.

Level 2 - Animal Management - BCOT College