Ada Bartholomew

CAD/3D Printing Tech

Talent

London, Greater LondonMember since 8 June 2022

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About

I see myself as a high archiver, with no slacking attitude.

Strong passion for delivering high-quality customer service. I work well with minimal to no supervision as I believe gaining trust from my colleagues and managers improves communication and connection. I adapt to changing situations in a multidisciplinary environment. I’m a quick learner and zealous on learning new skills as well as developing my existing knowledge.

I work best in calm and controlled environments but thrive under pressure as I enjoy pushing my limits to further grow, as growth is found in the uncomfortable conditions.

Experience

Time off for Personal Development / Sept 2021 - Currently

Learning to CodeMarketing & UX DesignModel making, 3D Printing & Air brushingRenderingAdobe SuiteVideo Editing

No Building As Usual / June – Sept 2021

Volunteer

3 Month on-site building experience. The purpose was to build an accessibility-friendly home spanning around a central courtyard using the U-Build system for the client, aiming to finish the majority of the building within 3-4 months.

Important factors I took away from this experience were:

Introduction to tools and safety on site.
Foundation designs, other non-concrete ways, their requirement & embodied carbon as well as an embodied energy workshop
Smart energy Workshop
Introduction to self-build systems and building with the end of use in mind.
Weatherproofing, Installing Insulation, membranes, waterproofing layer, and substrate
How to Install a Green Roof
Cladding design.

Sitel Group / May 2020 to March 2021

Customer Service Advisor

Outbound calling, troubleshooting customer queries in a timely manner, giving appropriate advice with clarity depending on their situation.
Staying updated with the latest news and protocol to strengthen my knowledge.
Dealing with sensitive issues with empathy and escalating cases when deem fit.

Moxy London Stratford Hotel / February 2018 to March 2020

Receptionist - Night Crew

Check guests in, allocating rooms as requested to best fit their needs.
Upselling rooms where possible as well as giving room tours when asked.
Answering emails, calls, and a bespoke system handling issues the guest encounters.
Run night audit - marked & charged as no-shows, cancellations, and run reports.
Hold a hand-over meeting end of every shift.

Redbridge Council / April 2015 to September 2017

Business Administrator

General Admin Duties; Minute taking, internal and external post handling. Dealing with the majority of customer inquiries via email and phone is first person of contact. Taking new referrals and booking appointments.
Managing a client database including accurate data inputting, updating, maintaining, and archiving client records.
Running the whole operation of ESOL Conversation Clubs; duties ranging from managing enrolment and attendance. Recruiting and managing a team of 7 tutors, delegating tasks, and monitoring performance.