Ada Bartholomew
CAD/3D Printing Tech
Hire this person
Send a job offer directly to this candidate
About
I see myself as a high archiver, with no slacking attitude.
Strong passion for delivering high-quality customer service. I work well with minimal to no supervision as I believe gaining trust from my colleagues and managers improves communication and connection. I adapt to changing situations in a multidisciplinary environment. I’m a quick learner and zealous on learning new skills as well as developing my existing knowledge.
I work best in calm and controlled environments but thrive under pressure as I enjoy pushing my limits to further grow, as growth is found in the uncomfortable conditions.
Experience
Time off for Personal Development / Sept 2021 - Currently
Learning to CodeMarketing & UX DesignModel making, 3D Printing & Air brushingRenderingAdobe SuiteVideo Editing
No Building As Usual / June – Sept 2021
Volunteer3 Month on-site building experience. The purpose was to build an accessibility-friendly home spanning around a central courtyard using the U-Build system for the client, aiming to finish the majority of the building within 3-4 months.
Important factors I took away from this experience were:
- Introduction to tools and safety on site.
- Foundation designs, other non-concrete ways, their requirement & embodied carbon as well as an embodied energy workshop
- Smart energy Workshop
- Introduction to self-build systems and building with the end of use in mind.
- Weatherproofing, Installing Insulation, membranes, waterproofing layer, and substrate
- How to Install a Green Roof
- Cladding design.
Sitel Group / May 2020 to March 2021
Customer Service Advisor
- Outbound calling, troubleshooting customer queries in a timely manner, giving appropriate advice with clarity depending on their situation.
- Staying updated with the latest news and protocol to strengthen my knowledge.
- Dealing with sensitive issues with empathy and escalating cases when deem fit.
Receptionist - Night Crew
- Check guests in, allocating rooms as requested to best fit their needs.
- Upselling rooms where possible as well as giving room tours when asked.
- Answering emails, calls, and a bespoke system handling issues the guest encounters.
- Run night audit - marked & charged as no-shows, cancellations, and run reports.
- Hold a hand-over meeting end of every shift.
Business Administrator
- General Admin Duties; Minute taking, internal and external post handling. Dealing with the majority of customer inquiries via email and phone is first person of contact. Taking new referrals and booking appointments.
- Managing a client database including accurate data inputting, updating, maintaining, and archiving client records.
- Running the whole operation of ESOL Conversation Clubs; duties ranging from managing enrolment and attendance. Recruiting and managing a team of 7 tutors, delegating tasks, and monitoring performance.
Education
Undergrad / Sept 2020 - Currently
South Bank University
Architecture
NVQ Level 2 & 3 / April 2015 to March 2018
People Plus
Business Administration & Customer Service
