Adam Grant

A proactive and detail-oriented Business Administrator previously involved in managing the largest contract at Pertemps Network Group, before moving internally to work alongside the business support services team. Recognised as Administrator of the Year, I bring over five years of diverse experience across payroll services, administration, compliance, recruitment support, and systems management. Highly proficient in HR systems, pay structures, reporting, and employee support.

Maintained a high caliber of competence both remote, and on site. Hold a BA (Hons) in Business and Human Resource Management and a CIPD Level 5 qualification.

Business Services Administrator - Pertemps Network Group - Business Support Services

(2025-10)

• Process weekly payroll for up to 500 workers across multiple contract types.
• Adhere to strict procedural and compliance frameworks to maintain a high level of accuracy.
• Manage multiple daily payroll queries from clients and workers, providing timely and accurate resolutions.
• Identify and correct payroll discrepancies, creating tray notes for the team to ensure repeat mistakes are avoided
• Monitor and manage holiday accrual balances, ensuring compliance with contractual entitlements.
• Manage multiple shared inboxes, prioritising queries to maintain efficient response times
• Collaborate with internal and external stakeholders to support smooth payroll and administrative operations

Contract Administrator - Pertemps Network Group - Royal Mail Contract

(2021-07 - 2025-10)

• Lead administrator for Pertemps' largest contract, overseeing scheduling, payroll accuracy, and compliance.
• Liaise with a nationwide network of branches to ensure high-quality service delivery across the contract.
• Deliver KPI-focused presentations to senior internal & external stakeholders, maintaining strong client relationships.
• Produce daily compliance and performance reports to ensure strict SLA adherence.
• Handle complex pay and charge calculations with a strong command of Excel and internal systems.
• Resolve pay and service queries quickly and professionally.
• Maintain audit-ready records and verify compliance using platforms such as Joined up & Job Matching.
• Deliver accurate forecasting and workforce trend reporting for operational leadership.
• Awarded Administrator of the Year for excellence in performance and delivery.

Home Office Administrator - Brook Street - Home Office

(2021-02 - 2021-07)

• Accurately processed visa and immigration applications within strict compliance protocols.
• Ensured all records met Home Office standards with exceptional attention to detail.
• Maintained confidentiality and consistency in a highly secure environment.

Recruitment Administrator - Pertemps Network Group - Royal Mail

(2020-10 - 2021-01)

• Supported high-volume recruitment during a nationwide Recruitment campaign.
• Managed pre-employment processes, including document verification and system onboarding.
• Maintained accurate candidate records across multiple platforms including SAP SuccessFactors and uCheck.
• Ensured compliance with vetting and right-to-work policies under tight deadlines.
• Held the record for most compliance checks completed accurately within one work day

BA (Hons) - Business and Human Resource Management (2018)

CIPD Level 5 - Associate Diploma in People Management