Sales Associate - TK Maxx - New Cross Rd, London SE14 5NQ
(2025-11 - 2026-01)
- Receiving and processing stock deliveries in the processing room which included removing packaging from items, applying security tags where required and sorting stock into different departments for efficient flowing across the store.
- Marking down items on the shop floor in order to clear old stock and make space for new stock. Providing customer assistance where required by answering different queries and helping customers locate certain items. Processing Click & Collect deliveries. Supporting the cash register, and fitting rooms, observing the correct conduct at all times.
- Maintaining store standards, ensuring stock is presented and organised correctly.
Sales Associate - Superdry - 360-366, Oxford St, London W1C 1JN
(2024-06 - 2024-12)
- Providing excellent customer service in giving appropriate styling recommendations based on the customer's requirements, providing assistance with clothing sizes and answering any queries that customers may have.
- Maintained store standards by folding and displaying products correctly, and performed routine cleaning of store areas — demonstrating solid cleaning experience that ensured a tidy, customer-friendly environment.
- Performed daily cleaning and organisation tasks, sanitising high-touch areas and restocking supplies while ensuring full health & safety compliance, thereby maintaining a safe shopping environment.
- Prioritised and managed multiple cleaning and restocking tasks (task prioritization) concurrently, guaranteeing prompt service of high traffic areas during peak hours.
Preloader - UPS - 353 Regis Rd, London NW5 3UP
(2022-09 - 2022-10)
- Loading and sorting 7 packages per minute into package cars and 15 unloading packages per minute from trailers with a partner.
- Effectively managed time-management of time-sensitive tasks during peak operations by prioritising workflow and maintaining clear communication, ensuring on-time completion of loading and unloading cycles.
Stockroom Associate - Ralph Lauren Ltd - 1 New Bond St, London W1S 3RL
(2021-12 - 2022-01)
- Replenished stock (stock replenishment) and maintained optimal stock levels on the shop floor across two floors and seven rooms each week, ensuring product availability and minimizing out-of-stock incidents.
- Managed and organised stockroom inventory (inventory management, organization skills) in accordance with company guidelines, achieving accurate stock records and streamlined retrieval processes.
- Conducted end-to-end stock processing—including audit, delivery, record-keeping, and picking/loading of customer orders—for online delivery and in-store pickup, ensuring timely fulfillment.
- Maintained the store environment with meticulous attention to detail, upholding high standards, correctly folding and placing products, and creating a visually pleasing, easy-to-browse layout.