Adam Rimmer

I am a hardworking, reliable and sociable individual with a positive, "can-do" attitude. I am quick to learn and adapt to change effectively. I am very polite and friendly with approachable manner, able to fit into team environments successfully. I am very flexible with my availability, willing to consider any hours or shifts.

Customer service agent and digital live chat - Autonet Insurance

(2017-02)

Whilst at Autonet Insurance my job role started off as an apprentice. After the appenticeship was over I continued to work there as a full time customer service agent. Then in 2019 I then switched roles to online digital customer service. I'm someone many people came to with questions and queries. Over the period I helped in many areas of the business when time was available, this includes admin, credit control, compliance.

• Phone agent dealing with call queue
• Outbounding to customer and other companies
• Live chat agent dealing with 1-3 customers
• Admin duties, follow ups referrals
• Taking payments
• Working as a team in a work environment

Catering Assistant - Cakes by Millrise - Biddulph

(2012-12 - 2012-12)

Whilst at school I completed 2 weeks work experience at Cakes by Millrise who are based in Biddulph. I was responsible for completing various tasks.

• Greeted customers who entered the shop area
• Made and decorated the cakes
• Kept the work area clean and tidy

BTEC - Sport and ICT - Sixth Form College - Biddulph High School (2014-09 - 2016-06)

GCSEs - General Education - Biddulph High School (2011-09 - 2014-06)