Adele Giles

My philosophy is focused on personalised care and the holistic well-being of each client. Whether a new or returning client, I ensure everyone is treated individually and I ensure I listen carefully to understand guest's individual needs so I can provide a tailored approach to suit their exact needs, comfort and preferences. My aim is to ensure every client has an unforgettable experience, every time.

I never assume a returning guest has the same needs as before. I am passionate about spa therapy and dedicated to creating a serene, welcoming environment where every guest can relax, rejuvenate, and restore. I take pride in delivering a high standard of service and treating every guest and colleague with respect, kindness, and professionalism.

I am committed to excellence in my work, take accountability for my responsibilities, and work cooperatively as part of a team. I value honesty and integrity in all aspects of my work and strive to build trusting relationships with both guests and colleagues.

Spa Therapist - Hope Street Hotel Spa - Liverpool

• Greeting and meeting guests' individual needs
• Clean treatment rooms to high standard
• Showing guests around spa areas
• Meeting selling targets
• Carrying out professional consultations
• Preparing spa equipment and cleaning in between clients

Spa Therapist - Maya blue wellness, Titanic Hotel Liverpool - Liverpool

(2024-01 - 2026-01)

• Back to back treatments
• Ensuring treatment rooms are cleaned and tidied frequently to high standards
• Restocking and upselling ESpa products
• Carrying out client consultations

Spa Therapist - Double Tree Hilton, Eforea Spa Liverpool - Liverpool

(2020-01 - 2024-01)

• Back to back treatments, fast paced working environment
• Ensuring treatment rooms are cleaned and tidied frequently to high standards
• Restocking and upselling Elemis products
• Carrying out client consultations

Spa Therapist - Portland Hall Spa - Southport

(2019-01 - 2020-01)

• Back to back treatments, fast paced working environment
• Ensuring treatment rooms are cleaned and tidied frequently to high standards
• Restocking and upselling Payot products
• Carrying out client consultations, meeting clients needs

Spa Therapist - Formby Hall Golf Resort and Spa, Ship to Shore Agency

(2018-01 - 2019-01)

During my beauty course, I worked most weekends at Formby Hall as a Spa Therapist and gained high level spa experience.

• Carried out ESpa treatments

Match Day Staff - Liverpool and Everton football clubs - Liverpool

(2016-01 - 2018-01)

Prior to working in the beauty industry, from 16 I worked at Liverpool and Everton football clubs on match days in order to develop and improve my customer service and teamwork skills.

Staff - Local theme park

(2016-06 - 2016-08)

I also worked at a local theme park in the summer where I gained excellent customer service skills.

NVQ Level 2 and 3 Beauty Therapy - Beauty Therapy - Hugh Baird College (2017-09 - 2019-07)

Liverpool Life Sciences UTC (2016-09 - 2017-07)

Archbishop Blanch High School (2011-09 - 2016-07)