Business Development Representative - FlatPay UK - London
(2026-01)
- Connecting with prospects via cold calling, personalised emailing, and social networking (e.g., LinkedIn)
- Logging all communications and tracking lead stages in Customer Relationship Management (CRM) tools like Salesforce
- Identifying potential leads using multiple modern sales tools and our CRMs
- Crafting and sending outbound messages across email and LinkedIn
- Conducting cold calls and initial lead qualification
- Work closely with the Sales team and associated cross-functions
- Identifying key decision makers and holding intelligent, engaging conversations over both the phone and on email with prospective leads
Assistant Manager - Enterprise Rent-A-Car - Reading/Hemel Hempstead/Watford
(2023-02 - 2026-01)
- Delegated tasks to team members efficiently improving overall productivity and personal development
- Coordinated with management on operational issues providing solutions for better efficiency
- Monitored sales performance regularly adjusting strategies as required
- Ensuring KPIs are constantly monitored and aid employees in reaching consistently in hitting personal KPIs
- Implementing cost control plans to drive profitability
- Performing robust marketing plans to push growth in the business
- Building and maintaining relationships with Dealerships/Bodyshops to ensure strong and mutually beneficial relationships
- Developing and empowering employees to develop their skills to become managers and provide tailor-made training regiments to drive personal improvement within the team
Management Trainee - Enterprise Rent-A-Car - Slough, Berkshire
(2022-01 - 2023-02)
- Utilised comprehensive training to enhance problem-solving abilities
- Implemented innovative ideas, fostering creativity within the team
- Improved customer satisfaction with proactive issue resolution
- Supported senior management in strategic planning and decision making
- Tracked personal KPIs to assess operational performance and implement actionable improvements
Showroom Advisor - B&Q Ltd - Slough
(2018-12 - 2021-12)
- Working in an effective team to achieve departmental targets
- Responsible for designing kitchens and bathrooms for customers using specialist software ("Spaces")
- Deal with large-scale transactions, both one-off and finance dealings, in the store and maintaining good relations with customers post-purchase to make sure everything is in order
- Making sure product knowledge is all up to date to ensure reliable and effective communication
- Assist and guide newer members of staff on company procedures as well as familiarizing them with software and training
Sales Advisor - Curry's PC World - Slough
(2015-10 - 2017-07)
- Responsible for achieving personal KPI to ensure departmental targets are met
- Ensuring all training modules are done including finance systems
- Liaise with the warehouse team to ensure that physical products matched stock checks
- Regularly perform services such as "Set-Up" and "Customization" of customers products