Afra Rafi

Relief Care Assistant

Talent

AberdeenMember since October 25, 2026

Customer service and front-of-house supportTaking orders and assisting with food selectionsFood and beverage serviceCash and card payment handlingStock rotation, replenishment and waste awarenessHigh standards of hygiene, cleanliness and presentationTeamwork in busy, fast-paced environmentsCommunication, patience and problem-solving

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Customer service and front-of-house supportTaking orders and assisting with food selectionsFood and beverage serviceCash and card payment handlingStock rotation, replenishment and waste awareness

About

Friendly, reliable and hardworking hospitality professional with experience in busy restaurant and customer-facing environments. Experienced in taking orders, serving food and beverages, handling cash and card payments, stock rotation, maintaining high hygiene standards and providing excellent customer service. Confident working as part of a fast-paced team and committed to providing customers with a welcoming and positive dining experience.

Experience

Relief Care Assistant - Bluebird Care - Aberdeen

(2025-07 - 2026-07)

Provided a friendly, respectful and professional service, adapting communication to individual needs.
Worked independently, managed time effectively and responded promptly to changing situations.
Maintained a safe, clean and organised environment while supporting practical daily tasks.

Team Member - Rehmats Restaurant - Aberdeen

(2024-02 - 2024-10)

Provided fast, friendly customer service and assisted customers with purchases and food selections.
Maintained clean and organised service and dining areas throughout busy periods.
Handled stock rotation to support product availability and minimise waste.
Worked closely with colleagues during peak hours to maintain smooth and efficient service.

Domestic Assistant - NHS Grampian - Aberdeen

(2023-05 - 2023-05)

Maintained high hygiene and cleanliness standards in a healthcare environment.
Completed detailed cleaning routines safely and efficiently with strong attention to detail.

Medical Doctor - Vayomithram - India

(2022-03 - 2023)

Communicated professionally with patients, families and colleagues, demonstrating empathy, responsibility and strong interpersonal skills.

Waitress - Cafe Fort Manor - Kerala

(2020-02 - 2021-08)

Welcomed customers, took accurate orders and provided recommendations.
Served food and beverages promptly while maintaining high standards of presentation and quality.
Processed cash and card transactions accurately and efficiently.
Maintained clean and organised customer-facing areas in line with health and safety standards.
Restocked supplies and prepared service areas to support smooth day-to-day operations.
Handled customer concerns politely and worked effectively with colleagues during busy periods.