Agnes Rupango

Compassionate and dedicated individual with strong commitment to providing exceptional care and support. Demonstrates excellent communication and interpersonal skills, combined with ability to handle challenging situations with patience and understanding. Eager to make meaningful impact in care role.

Home Care Worker - Witlens LTD - Leicester, United Kingdom

(2025-04)

• Maintained accurate records of patient care, conditions and progress; ensured effective communication amongst healthcare professionals.
• Performing light household chores; provided a clean living environment.
• Safeguarded patient dignity during assistance with bathing, dressing and grooming for improved self-esteem.
• Worked closely with other healthcare professionals like nurses; provided coordinated care.
• Assisted patients with medication to ensure proper dosage and timing, enhancing health outcomes.

Domiciliary Care Worker - Precious hope and health care - Leicester, United Kingdom

(2022-07 - 2025-03)

• Offered compassionate physical and emotional support to patients, enhancing overall health and wellbeing.
• Cooked meals to meet diverse dietary requirements.
• Conducted risk assessments and checked fire alarm systems.
• Transported and accompanied clients to appointments.
• Evaluated client health conditions and reported concerns to manager.
• Managed household chores to maintain cleanliness and organisation for the benefit of clients' physical wellbeing.
• Delivered personalised care plans to improve quality of life for patients suffering from chronic illnesses or disabilities.
• Completed accurate documentation detailing each client's progress towards their individual recovery goals regularly.
• Contributed to clients' emotional health by providing companionship, conversation, and mental stimulation on a daily basis.
• Maintained exceptional standards of patient care by administering medication, preparing meals and aiding with personal hygiene tasks.
• Ensured safety and security of patients through vigilant monitoring of health conditions and swift action during emergencies.
• Organised regular feedback sessions with family members updating them on progress made thereby building trust and confidence in service provided.
• Assisted in maintaining social activities for elderlies which resulted in enhanced mood levels and overall happiness.

Cashier - Simbisa Brands (Pizza inn) - Harare, Zimbabwe

(2018-01 - 2020-09)

• Assisted customers with enquiries to enhance their shopping experience.
• Handled high volumes of transactions during holiday seasons efficiently.
• Resolved customer complaints and answered queries about store products.
• Used cash registers and POS systems to request and record customer orders and compute transactions.
• Balanced till at end of day, maintaining accurate records.
• Packaged customer items carefully, ensuing merchandise safety.
• Greeted customers entering store and responded promptly to customer needs.
• Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
• Scanned products quickly, memorising codes and prices for unmarked products.
• Educated customers on promotions, offers and special events to enhance product sales.

Nursing Assistant - Health - KNOWLEDGE POINT INSTITUTE (2021-09 - 2022-02)

A'Level - Arts - SODBURY SCHOOL (2016-01 - 2017-11)

O'Level - Arts - SODBURY SCHOOL (2015-01 - 2015-11)

O'Level - Arts - SODBURY SCHOOL (2011-01 - 2014-11)