Ahdeya Arifi

Promoted featured items and seasonal specials, contributing to increases in upsell revenue. Anticipated and attended to customer needs effectively, resulting in a high customer satisfaction rate based on consumer feedback. Built strong customer relations, contributing to a notable increase in the number of returning customers

Barista at Halfway Inn (2022-09 – 2024-02)

• Promoted featured items and seasonal specials, contributing to increases in upsell revenue.
• Anticipated and attended to customer needs effectively, resulting in a high customer satisfaction rate based on consumer feedback.
• Built strong customer relations, contributing to a notable increase in the number of returning customers
• Maintained composure and efficiency during busy periods, ensuring hospitality was not compromised.

Barista Maestro at Heavenly Desserts (2024-06 – 2025-05)

• CERTIFIED BARISTA (LEVEL 1 & 2)
• Prepared and served an average of 35 beverages per hour, maintaining high quality and consistency under pressure during peak hours.
• Trained three new baristas, teaching them to create high-quality coffees and drinks, with pace and efficiency.
• Earned top marks from every mystery guest review in the past quarter, consistently praised for high-quality drinks and attention to detail.

Barista at Cupp (2025-06 – 2026-08)

• Solely managed the store during shifts, opening and closing independently, and handling rush periods by methodically prioritising tasks.
• Monitored inventory levels and coordinated supply orders, decreasing stock shortages by 30% and ensuring consistent product availability.
• Facilitated onboarding and training of two new hires within a month, reducing the average onboarding time.

A Level in Business, Law, Psychology, EPQ – Peter Symonds College