Ahmed Gweda

Experienced Restaurant Manager with over 15 years in the hospitality industry, starting from waiter to management level. Skilled in team leadership, customer service, and daily operations management. Recently relocated to Birmingham and seeking an opportunity to contribute my expertise to a successful restaurant. 5 years experienced in warehouse operations in amazon egypt skilled in picking and packing and dispatch, working inbound and labeling

Warehouse Operative at Amazon Leicester City (2025-01 – Present)

Warehouse operations including picking, packing, and dispatch

Team Leader at Amazon Store (2016-01 – 2024-01)

Team leadership in warehouse operations

Restaurant Manager at Cairo Opera House Main Restaurant (2009-01 – 2015-01)

Managed daily restaurant operations and team supervision

• Managed daily restaurant operations ensuring high standards of service
• Supervised and trained staff, improving team performance
• Handled customer complaints and ensured customer satisfaction
• Managed inventory, ordering, and supplier relationships
• Maintained health and safety standards

Senior Waiter / Supervisor at Safir Hotel (2005-01 – 2009-01)

Senior waiter and supervisor with team leadership responsibilities

• Led team during busy shifts
• Provided excellent customer service
• Assisted in training new staff

Waiter at TGI Fridays (2003-01 – 2005-01)

Waiter in fast-paced restaurant environment

• Delivered high-quality service to customers
• Worked efficiently in a fast-paced environment

Tourism & Management of Hotels – Helwan University