Ahmed Rashid

Compassionate and reliable Residential Support Worker with hands-on experience supporting children and young people in a residential care setting. Skilled in providing emotional, practical, and behavioural support while maintaining safeguarding standards and promoting positive outcomes. Calm under pressure, adaptable, and committed to helping young people develop independence, resilience, and life skills in a safe and nurturing environment.

Strong communicator with the ability to build trusting relationships with residents, families, and professionals.

Residential Support Worker – Children's Home - Odyssey Homes

(2024-11)

• Provide day-to-day care, supervision, and emotional support to children and young people in a residential setting.
• Build positive, trusting relationships with residents to promote emotional well-being and stability.
• Implement and follow individual care plans, risk assessments, and behaviour support plans in line with safeguarding legislation and company policies. Also have supported staff with how to implement the care plans with the practice of the children.
• Support young people with daily routines, education attendance, personal care, and recreational activities.
• Promote independence by encouraging life skills such as budgeting, cooking, self-care, and decision-making. Also added into the risk assessment towards with what they would to have for activities.
• Manage and de-escalate challenging behaviour using positive behaviour support strategies and calm intervention techniques.
• Accurately record daily logs, incident reports, and observations to ensure continuity of care and compliance with regulatory standards.
• Liaise with social workers, families, education providers, and healthcare professionals to ensure holistic care.
• Maintain a safe, structured, and nurturing environment that supports each child's emotional and developmental needs.

Administrative Assistant - Masters AutoGlass

(2023-02 - 2023-06)

• Managed incoming phone calls from customers and branch offices professionally and efficiently.
• Coordinated and transferred windscreen orders between clients and branches.
• Maintained accurate records, emails, and filing systems for completed and ongoing orders.
• Ensured effective communication between departments to support smooth operations.

Warehouse Operative - Ocado

(2022-01 - 2022-11)

• Picked, packed, and prepared customer orders accurately and within strict timeframes.
• Operated automated warehouse systems and handheld scanners.
• Maintained accurate stock records and carried out inventory checks.
• Always adhered to health and safety procedures.
• Worked collaboratively within a fast-paced team environment to meet daily targets.

Warehouse Operative - HelloFresh

(2021-04 - 2021-08)

• Inspected incoming goods and ensured quality standards were met.
• Picked and packed meal kits for customer delivery.
• Supported team operations to meet tight delivery deadlines.
• Maintained a clean, safe, and organised working environment.

Digital & Client Support Assistant - Fastispeed

(2021-06 - 2021-09)

• Assisted in designing websites using WordPress, Elementor, and Bakery.
• Communicated with clients to understand business needs and design preferences.
• Created promotional materials including flyers, leaflets, and social media pages.

Work Experience Placement - Clayton Solicitors

(2018-06 - 2018-06)

• Answered client phone calls and assisted with basic administrative tasks.
• Organised and filed case documentation accurately.
• Observed court proceedings to gain insight into legal processes.

Functional Skills Maths - Maths - Protocol Consultancy Services (2021-05)

Functional Skills ICT - ICT - Protocol Consultancy Services (2021-05)

Work Skills - Work Skills - Protocol Consultancy Services (2021-05)

Business Administration Award - Business Administration - Protocol Consultancy Services (2021-05)

IT User Skills - IT - Protocol Consultancy Services (2021-05)

GCSE English Language - English Language - Hodge Hill College (2016 - 2019)

GCSE English Literature - English Literature - Hodge Hill College (2016 - 2019)

GCSE Mathematics - Mathematics - Hodge Hill College (2016 - 2019)

GCSE Science - Science - Hodge Hill College (2016 - 2019)

GCSE Geography - Geography - Hodge Hill College (2016 - 2019)

GCSE Religious Education - Religious Education - Hodge Hill College (2016 - 2019)

GCSE Photography - Photography - Hodge Hill College (2016 - 2019)

Residential Support Care - Residential Support Care - Paragon Skills