Uber driver - Self Employed - Nottingham, Nottinghamshire
(2025-06)
- Enhanced customer satisfaction by delivering friendly and professional service.
- Promoted safety by remaining vigilant during long hours of driving.
- Achieved high presentation standards through meticulous cleaning of vehicle interiors and exteriors.
Security officer - Mitie Security - Derby, Derbyshire
(2023-09 - 2025-05)
- Reported potential risks and individuals to law enforcement for effective incident handling.
- Monitored facility premises and surveillance feeds to ensure safety of guests and property.
- Assisted in de-escalating aggressive behaviour through a calm and assertive approach.
- Secured entrances and exits throughout office buildings to uphold security regulations.
- Granted access permissions and logged arrival times to support security measures.
Security supervisor - Mitie Security - Nottingham, Nottinghamshire
(2023-05 - 2023-08)
- Directed communication of security incidents and policy violations with on-site team to ensure timely actions.
- Oversaw front-line security operations for team of five, fostering culture of accountability.
- Managed high-pressure situations to develop and implement effective solutions to urgent problems.
- Conducted daily meetings and briefings for team of five security officers to enhance operational efficiency.
- Reacted swiftly to on-site safety and security incidents to maintain secure environment.
- Facilitated conflict de-escalation and resolution of challenging situations effectively.
Security supervisor - Guard Group Nationwide - Leicester & Nottingham, Leicestershire & Nottinghamshire
(2022-05 - 2023-04)
- Engaged with Home Office and Nottingham City Council weekly regarding refugee matters to ensure compliance and support.
- Communicated security incidents, issues and policy violations with on-site team to execute appropriate action.
- Managed front-line security operations for team of 5.
- Responded quickly to on-site safety and security incidents.
- Worked well under pressure to plan and implement solutions to urgent problems.
- Analysed CCTV to track thefts and compiled incident reports.
- Managed team of 5 security officers, meetings and briefings on daily basis.
- De-escalated conflict and resolved challenging situations.
Test and Trace officer - Westmid services group - Birmingham, West Midland
(2021-08 - 2021-10)
- Managed test and trace site for daily LFT testing of workers' as well day 2 and day 8 PCR tests.
Branch manager and HR manager - My New Bakery - Hyderabad, Sindh, Pakistan
(2018-02 - 2020-01)
- Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.
- Organised regular coaching and training exercises with staff to build motivation.
- Interviewed and hired talented individuals with top-level strengths, improving overall talent and skillset for organisation.
- Resolved customer complaints quickly and professionally to maintain satisfaction.
- Worked with director to set performance standards.
- Delivered consistent and reliable administration through strategic planning and coordination of HR functions.
- Implemented diversity, equity and inclusion initiatives to boost employee engagement and retention.
- Managed and controlled staff of 5 branches (65 employees).
