Aidan Otoole

A reliable, personable and hard-working individual with several years' experience in customer-facing, physically active and team-based roles. Comfortable dealing directly with the public, handling cash, and working to health and safety procedures. A strong communicator with proven leadership experience from teaching and coaching, and a flexible, quick learner who adapts well to new environments.

Currently balancing part-time and seasonal work with full-time study and looking for a role where I can bring my customer service and teamwork skills to a busy retail environment.

General Labourer - JMT Joinery

(2026-01 - 2026-09)

• Carried out general labouring duties on site, supporting tradespeople and maintaining a safe, organised working area
• Followed instructions accurately and worked reliably to deadlines
• Adapted to varying work environments and schedules, showing flexibility and reliability

Customer Assistant - Brennan's Spar, Seaforde

(2022-06 - 2024-05)

• Provided front-line customer service and cash handling in a busy retail environment
• Resolved customer queries and complaints professionally, ensuring a positive shopping experience
• Worked with cleaning equipment and chemicals, following correct PPE and safety procedures

Voluntary Lifesaving Instructor - Downpatrick School of Lifesaving

(2022-06 - 2024-06)

• Delivered regular lifesaving training sessions to children and young adults, covering water safety, rescue technique and first aid
• Planned and led lessons, developing strong leadership and communication skills
• Assessed participants' progress and gave constructive feedback to build their confidence
• Maintained a safe, supportive learning environment in line with health and safety regulations

General Assistant - Byrnes Nursery, Downpatrick

(2023-06 - 2023-09)

• Carried out outdoor manual work reliably in all weather conditions
• Advised customers on plant care and product selection, building customer service skills

Bachelor of Medicine, Bachelor of Surgery (MB BCh BAO) - Queen's University Belfast (2024-09)

A-Levels - St Patrick's Grammar School, Downpatrick (2024)