Aisha Nazim

With over 3 years of dynamic experience in the customer service industry, I am a higly motivated professional who thrives on developing transferable skills and tackling new challenges. My passion for excellence drives me to deliver exceptional results in every task. Eager to broaden my horizons and excel in a new sector, I am ready to bring my dedication and innovative spirit to new opportunities.

Seasonal worker - HAF Holiday club

(2023-11)

• Assisting in the running of sessions
• Overseeing activities of children, ensuring that they are undertaken in a safe and effective manner and that relevant policies and procedures are adhered to.
• Establishing a good working relationship with staff, pupils and parents
• Preparing activities including the organising and clearing of the facility at the end of the session.
• Supporting children with their healthcare, wellbeing and personal care, including continuance requirements if required.
• Preparing, serving and clearing away of snacks and lunches.

Claims handler - OAFC

(2022-06 - 2023-09)

• Preparing files, ensuring all data gathered has been conducted ready for litigation process.
• Utilising all channels to communicate and carry out duties (Phone, writing and email).
• Working with third parties, such as insurance brokers, insurers and claims management companies, to move claims along in a timely manner.
• Claims handler taking ownership of end-to-end case management.

Retail assistant - ASDA

(2021-02 - 2022-03)

• Receiving, unpacking and arranging deliveries from suppliers and vendors.
• Arranging and labelling goods in the display shelves
• Assisting customers in finding the products they're looking for
• Cleaning and rearranging the store after hours.
• Providing shopping advice and recommendations to customers
• Performing periodic price audits to resolve price discrepancies
• Collaborating with other team members to keep the sales floor area clean and organised.

Early years and childhood education studies - Manchester Metropolitan University (2021)

GCSE - Great Academy Ashton (2013-06 - 2018-06)