Receptionist/Admin assistant and Paralegal - Sabz Solicitors - Manchester
(2024-08)
- Dealt with clients face to face and over telephone transferring calls and provided exceptional customer service
- Diarising appointments and meet and greet clients
- Admin work opening physical files and registering files
- Running own caseload of personal injury cases
- Dealing with stage 1, 2 and 3 of OIC and MOJ portal and infant approval hearing
- Dealing with motor insurance bureau and CICA claims
- Drafting directions, list of documents and pre trial checklist and part 8 and 7 court documents
Paralegal - Arshed & Co Solicitors - Manchester
(2017-09 - 2024)
Reporting to Principal Solicitor of a firm providing expert UK immigration, family and personal injury advice, responsible for:
- Managing all client work, dealing with immigration sponsorship declaration, visitor visa, domestic worker, spouse visas, assistance with tier 1, tier 4 student, nationality, and Further Leave to Remain and settlement applications, Asylum, appeals and Judicial Review and shadowing solicitor in meetings
- Running caseload, using a client-centred approach and confidence in interacting with clients, and attending tribunals
- Dealt with straight forward divorce matters
- Dealt with change of name deed, simple employment contract and commercial leases for client on a miscellaneous basis
- Dealing with stage 1, 2 and 3 stages of MOJ portal and out of portal and credit hire
- Drafting directions, list of documents, pre-trial checklist, issuing court proceedings and preparing trial bundles
Claims Negotiator - Simpson Millar LLP Solicitors - Manchester
(2016-07 - 2017-09)
Reporting to the Manager of a firm offering bespoke legal services advice for all our clients, responsible for:
- Dealing with personal injury claims, loss of earnings, physiotherapy special damages and settling claims in the MOJ portal stage 1 and 2
- Setting claims at stage 3, litigation matters, drafting court packs and dealing with infant approval hearings and small claims
- Dealing with Motor Insurance Bureau claims and CICA claims
RTA Paralegal - Sajjad Karim Solicitors - Manchester
(2015-08 - 2016-07)
- Dealing with claims involving personal injury, vehicle damage, loss of earnings, credit hire, storage, recovery, physiotherapy treatment and cognitive behaviour therapy treatment
- Settling claims in the MOJ Portal at Stages 1 & 2
- Settling claims at stage 3 of the Pre-Action Protocol for low value Personal Injury claims
Intern - HLF Berry Solicitors - Manchester
(2015-05 - 2015-07)
- Assisting solicitors by sitting in at the meetings with the client on areas of law including contract, IP rights, commercial law, employment law, commercial property, residential conveyancing and wills
- Supporting the solicitors with their cases and taking notes of the meeting
- Writing attendance notes and letters to clients, demonstrating close attention to detail and accuracy
- Opening case files and researching points on any matters of the law
Work Placement - New Charter Housing Trust - Manchester
(2015-03 - 2015-04)
- Completing tasks related to boundary disputes and notices for nuisance, third party debt order and injunctions, gaining new knowledge and hands-on skills
- Analysing lease documentation to ascertain whether we required further instructions from the client
Litigation Assistant - Express Solicitors - Manchester
(2015-07 - 2015-12)
- Undertaking initial client enquiries from RTA/EL/PL through to Clinical Negligence over the phone and face to face in a polite and approachable manner
- Using proclaim case management system and MOJ Portal, attended reviews with Partners of the firm
- Assisting fee earners with paralegal tasks, including researching cases, drafting letters, documents and applications, attending conferences with counsel, and reviewing medical disclosure and costs of a case
Gateway Assessor - Citizen's Advice Bureau - Stretford
(2013-07 - 2014-07)
- Interviewing clients face to face and on the telephone on employment, debt, benefits and housing issues
- Using listening and communication skills to ask questions in order to assess the client's situation and identify key facts, whilst maintaining confidentiality and impartial judgment
Undergraduate Legal Researcher - Slater and Gordon Lawyer - Manchester
(2013-01 - 2013-03)
- Completing legal research tasks, using relevant sites and demonstrating strong analytical skills
- Providing a clear, concise and accurate summary of advice to the client queries
Work Placement - Whitefield Solicitor - Manchester
(2012-07 - 2012-07)
- Attending tribunal hearings on immigration, assisted the Solicitor in immigration cases, and drafting letters
- Researching information on asylum applications, and appeals by looking at Human Rights, particularly relating to the grounds on which a client can remain in the UK
