Aisha Zahir

An adaptable and responsible individual with excellent communication skills which have developed over the years whilst in education. I am self-motivated, organised and have the ability to work under pressure to achieve targets. I work well alone as well as within a team environment and am always willing to support others whenever required.

I am trustworthy hardworking and keen to learn new skills. I am always keen to share new ideas and methods to help improve the way we do things in order to remain competitive and serve customers to the highest level. I have excellent communication skills and have successfully demonstrated the ability to build and manage relationships within various stages in my life.

Childcare Worker at Tiny Tots (2019-01 – 2020-12)

Provided a safe and nurturing environment for children ranging from the aged – 0-5years old, whilst focusing on; healthy, development, growth and learning

• Engaged with the children to ensure they felt safe and comfortable
• Effectively planned with the other colleagues to reach the needs and wants of the younger Generation

Voluntary Retail Assistant at Sense. (2020-01 – 2020-12)

• Greeted and assisted on the sales floor, ensuring customers were mirrored with their desirable style
• Sorted and maintained a clean environment on the shop floor to display the trending clothes available to customers

Key Crew Member at McDonalds (2021-01 – 2024-12)

Key crew member in one of the largest fast food chain

• Assisted with maintaining cleanliness, alongside with following government guidelines in relation to covid, in line with the companies standards that resulted in great internal quality checks
• Displayed exemplary customer service, listened carefully to customers enquiries and ensured all requested were fulfilled efficiently to result in satisfaction
• Demonstrated compassion and determination by completing all my tasks and adapting really well to the point where I am capable of being placed in any section

Care Assistant at Cera care (2024-01 – Present)

As a care assistant I provide personal care, including assistance with bathing, dressing, grooming, and mobility. I support clients with medication administration, meal preparation, and feeding, ensuring their well-being and dignity. I also maintain a clean and safe living environment by performing light housekeeping duties.

Additionally, I offer emotional support and companionship, helping clients feel connected and comfortable. I monitor their physical and mental health, reporting any changes to healthcare professionals and following care plans to meet individual needs. I collaborate and work closely with other care assistants to deliver holistic support and, when necessary, provide compassionate end-of-life care (if applicable) to ensure comfort and dignity.

This role is both challenging and rewarding, with a focus on improving the quality of life for those who need support in their daily lives.

• Participate in care team meetings to discuss the clients' needs and care plans

GCSE

A-Level in Triple Health and Social Care

Bachelor's in Sociology with Criminology – Birmingham City University