Ajla Qamar

Dynamic and enthusiastic professional with a proven track record in direct sales. Experienced in customer engagement and sales with a focus on delivering tailored solutions to clients. Consistently achieves targets through strong communication skills and deep understanding of customer needs.

Skilled in building lasting relationships and confident in assisting customers and driving sales; bringing excellent communication and problem-solving skills to role. Proactive in prospecting for new customers and addressing customer requirements. Dedicated team player, proactive and hands-on in task completion.

Sales advisor - Lululemon - London

(2026-04 - 2026-07)

• Implemented promotional strategies for increased product visibility.
• Facilitated smooth checkout process, enhancing customer satisfaction levels.
• Collaborated with marketing team for successful product launches.
• Resolved customer complaints swiftly, maintaining company reputation.
• Educated customers on warranties and return policies for transparency.
• Maintained clean, organised retail environment to enhance shopping experience.
• Delivered excellent customer service by addressing and resolving queries.
• Boosted brand reputation with demonstration of product knowledge.
• Built rapport with new and existing customers to boost client retention.

Beauty specialist - Boots UK - London

(2025-08 - 2026-04)

• Assisted clients in selecting suitable cosmetic products, enhancing their overall look.
• Maintained cleanliness and hygiene of workstation, promoting a professional environment.
• Offered tailored advice on makeup application techniques, improving clients' self-confidence.
• Created personalised skincare routines with product recommendations.
• Delivered exceptional customer service by attentively listening to clients' needs.
• Collaborated closely with colleagues to deliver excellent team performance in busy periods.
• Handled customer complaints professionally, resulting in increased repeat business.
• Demonstrated make-up applications tailored to client needs and preferences.
• Applied make up on clients for personal, business or performance needs.
• Facilitated relaxing atmosphere through exceptional interpersonal skills and soothing techniques during services offered.

Sales advisor - Levi's - London

(2025-07 - 2026-01)

• Participated in team meetings contributing valuable ideas for sales improvement.
• Resolved customer complaints swiftly, maintaining company reputation.
• Delivered excellent customer service by addressing and resolving queries, increasing sales by 10%.
• Provided comprehensive after-sales support, ensuring customer satisfaction.
• Facilitated smooth checkout process, enhancing customer satisfaction levels.
• Suggested suitable products to customers for enhanced shopping experience.
• Worked extended hours during holiday season managing high customer footfall.

Bachelor of Arts - English Literature - University of Bristol (2024-09)

A-Levels - City and Islington College (2022-09 - 2024-06)

GCSEs - Beal High School (2018-09 - 2022-06)