Marketplace Operations Assistant
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Highly organised and detail-focused Ecommerce & Marketplace Coordinator with hands-on experience managing product listings, order processing, content uploads, and reporting across online retail platforms. Proficient in Microsoft Excel and digital asset management, I thrive in fast-paced, deadline-driven environments. Passionate about fashion retail and experienced in coordinating cross-functional tasks between photo, product, content, and logistics teams.
Known for my proactive approach, ability to multitask, and commitment to delivering clean, accurate data and brand-aligned content.
Marketplace Operations Assistant (Project Placement)
The White Company London, UK
Uploaded product data and imagery to online partner platforms across multiple seasons
Prepared Excel-based data sheets containing product pricing, descriptions, and attributes
Liaised with product content and photography teams to secure missing or renamed images
Resolved launch errors in collaboration with onboarding and tech support teams
Managed and reported daily KPIs: listings live, sell-through rate, and revenue by partner
Supported brand store updates and ensured correct visual representation across channels
Shopify Product & Order Manager
XSNITCH (Founder & Brand Owner) Leicester, UK
Launched and managed product data across Shopify D2C store and small-scale marketplaces
Processed all customer orders, updated tracking, and coordinated return logistics
Prepared seasonal product sheets and ensured all assets were SEO-optimised and compliant
Regularly reviewed sales performance and used insights to adjust assortment and pricing
Coordinated with studio/freelancers to ensure product imagery met Shopify and channel standards
Order & Returns Coordinator The Very Group (via Mach Recruitment) Leicester, UK
Processed returns, validated product conditions, and updated system tracking using KiSoft
Supported backend order updates and worked with customer care to resolve order queries
Collaborated with inventory and dispatch to ensure SLA alignment on multi-channel orders
B-Tech in Computer Science | Malla Reddy College of Engineering | 2016 – 2021
