Akila Parveen

Customer Service Assistant

Blackburn, Blackburn with DarwenMember since October 24, 2025

Able to learn quickly from instructions / demonstrationsHigh levels of attention to detail and a commitment to qualityGood timekeeper who organises time to be punctual and meet deadlinesConfident in own abilities so able to work using my own initiativeFull UK Driving Licence

About

I am polite and friendly with excellent customer service skills and always provide a high level of service. I have transferrable skills which I could utilise in the role of a Care Assistant including being empathetic, kind and caring with a patient manner. I relate well to people of all ages and of different cultures and I have excellent listening skills. With excellent hand and practical skills, I can carry out manual tasks with ease and ensure they are completed to high standards.

Experience

Customer Service Assistant - Marks & Spencer's - Blackburn

(2017-08)

Providing a high level of customer service
Taking payments, operating the till
Keeping the store clean and tidy
Keeping merchandise orderly and neat in appearance
Moving stock and merchandise around the store
Sorting stock items and working as part of a team

Teaching & Catering Assistant (Weekends) - Youth Action - Blackburn

(2024-07)

Prepare and serve food and snacks in line with hygiene and food safety regulations
Support the delivery of educational and recreational activities for children
Supervise and engage children to ensure safety, wellbeing, and active participation
Set up and clear activity rooms, dining areas, and kitchen facilities
Maintain high standards of cleanliness in kitchen, dining, and play areas
Follow safeguarding, health & safety, and organisational policies at all times

Health Care Assistant - Royal Blackburn Hospital - Blackburn

(2023-09 - 2024-03)

Responsible for providing care and support to elderly patients on C5 Ward

Supporting meals, personal hygiene, changing bedding and all cleaning duties
Updating records and liaising with Ward staff
Undertaking relevant training
Being aware of Safeguarding, confidentiality and Data Protection

Blackburn Teaching Assistant - Brookhouse Primary School - Blackburn

(2023-09 - 2023-11)

Responsible for supporting class teacher and contribute to curriculum planning
Plan and prepare activities, materials and lessons
Set out activities before class and tidy up afterwards
Speak to parents and carers about their children's development
Make sure children learn in a safe and positive environment
Monitor children's progress and report any issues
Supervise nursery workers, teaching assistants and volunteer helpers
Being aware of Safeguarding, confidentiality and Data Protection
Attend staff meetings and training sessions

Patient Blood Test Assistant - Sunrise Medical Centre - London

(2023-01 - 2023-06)

This is where I gained invaluable experience of working with patients 6 months experience

Responsible for carrying out blood tests
Providing help and support to service users
Conducting ID Checks and updating patient records and completing relevant paperwork