Freelance
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Customer care, customer service, management
October 2023 - OCTOBER 2023
•Artisticaly creating content for game production. Focus on Character design, storyboard, portraits, and logo design.
•Communication with clients.
MAY 2023 - OCTOBER 2023
IntouchGames, IGameing company
•Artistically creating content for game production.
•Developing UI icons and animations.
•Understanding and creating 3D models for the games.
February 2023 - MAY 2023
Kiosk Team Member in Yo-Go, UK
•Handle raw and cooked food following food hygiene rules.
•Work quickly and accurately to maximize sales.
•Planning sales strategies.
•Hand over or close down a clean and safe area at the end of the shift.
•Daily quality check of products.
•Assembly and pack food and label each product properly.
May 2022-November 2022
Concept Artist in nDreams, Farnborough
•Artisticaly creating content for early game production.
•Understanding and creating 3D models for the games.
August 2021 - May 2022
Shift Leader in O’Niells, London
•Opening tills, manage bookings. Also, manage deliveries and stock
•Assuring the highest quality of the establishment for the customers.
•Manage the team to deliver a great service.
•Organising the duties and planning the shifts.
•Make the customer aware of any special offers.
October 2020 - August 2021
Sales Assistant in Lidl, London
•Working across several Lidl stores. Adapting to different kinds of shift patterns and procedures.
•Opening and closing tills and shelf check-outs.
•Dealing with customers inquiries.
•Make sure that all stock is on display
•Make the customer aware of any special offers
•Daily banking and payment processing
•Ensuring that quality procedures are in place
•Preparing food products in Bakery section.
August 2018 - September 2020
Assistant Manager in Caffè Nero, London
•Managing a team of 4, setting and controlling KPIs.
•Ensuring a sufficient level of supplies and controlling the logistics and delivery of food and beverages.
•Opening and closing till, managing cash transactions, and liaising with banking.
•Preparing food products.
•Make sure that all stock is on display
•Arrange orders and deliveries of stock for customers.
July 2016 - May 2017
Sales Assistant in Poundland, London
•In charge of the “Care and Beauty” and “Baby” sections.
•Taking inventory and monitoring the sales floor
•Stocking merchandise and creating displays
•Informing customers about sales, promotions, and policies
•Tidy up, when the shop is closed, and take care to restock all products.
January 2016 - July 2017
Quality Technician in Cooperative Agricultura S.C.J
•Quality control for the food industry.
•Ensuring the highest hygiene across all the procedures.
•Establishing and detecting different quality levels of the product to be delivered to customers.
•Carry out inspection and testing of all goods according to quality standards to ensure they pass all the requirements prior to putting them into stock or sending them to the customer.
•Maintain calibration of Quality control equipment.
•Assisting procedures with machinery systems.
Polytechnic University of Valencia, Spain - 2016
Bachelor of Fine Arts, Design, Digital, and traditional arts.
