Albina Orlenko

Sales Assistant with customer service experience and strong communication skills. Friendly, reliable, and well-organized, with the ability to work effectively in fast-paced retail environments. Skilled in assisting customers, handling transactions, and maintaining high standards of service and store presentation.

Front of House Assistant - Vacherin at ITV

(2025-10 - 2026-07)

• Deliver professional front of house service, ensuring a positive and welcoming guest experience
• Process customer orders and payments accurately using POS systems
• Follow company standards, food safety, hygiene, and allergen procedures
• Prepare and manage hospitality setups for daily service and events
• Work as a barista, delivering efficient service and maintaining high quality standards

Graphic and Web Designer (part-time) - Twine

(2025-03 - 2025-10)

• Designed and improved responsive websites with a focus on user experience and accessibility
• Conducted UX research and created interactive prototypes to validate user flows
• Collaborated with developers and clients remotely to ensure consistent visual quality and functionality
• Achieved improved usability scores and faster user onboarding through design refinement and testing
• Created a variety of graphic design materials, including slide decks, brand guidelines, flyers, banners, and marketing assets

Graphic and Web Designer - Freelance platforms

(2024-01 - 2025-03)

• Gained experience in client search and communication.
• Acquired professional experience through collaboration with various clients, which expanded my understanding of different industries and user needs.

Bachelor's degree - 022 Design - State University of Trade and Economics (SUTE) in Kyiv (2022 - 2026)