Aleem Ladak

I am a highly motivated, multilingual, tenacious individual who works efficiently in a team and is dedicated to work hard and achieve exemplary results in every task I am faced, with experience in retail, real estate, marketing, and customer service-based roles. I am currently looking for graduate roles in accountancy, finance, or real estate

Employment History

Lidl: Customer Assistant 01/2023 – Present

• Unpack stock as deliveries arrive in store
• Providing excellent customer service on the tills
• Help customers with any questions or queries, and locate items around the store
• Ensure the bakery stays topped up by baking fresh goods
• Ensure shelves are looking good, checking for sell by dates, ensuring quality and freshness for our customers
• Merchandising and maintaining our middles aisles of non-food products

• Always kept the shopfloor tidy in order to drive team success
• Provided outstanding customer service with confidence and communication, whilst treating all customers with respect and professionalism
• Serving effectively on tills to minimise wait time for customers
• Handling new stock deliveries

• Drove team success by completing jobs quickly and accurately
• Corrected issues efficiently to maintain productivity goals.
• Worked hard to learn all required tasks quickly to maximise performance
• Warmly provided takeaway meals to customers, maintaining positive impressions of McDonald's

• Wrote professional business correspondence, set up spreadsheets and created presentations
• Prepared, completed, and tracked customer surveys for local, regional, and national campaigns
• Management of interns responsible for social media posts and online copywriting
• Helped create a new website for the company

• Arranged viewings for potential clients
• Handled tenant disputes
• Performed the correct checks on potential clients

Queen Mary’s University of London BSc Accounting & Management 2020 - Present

• Relevant Modules: Financial Accounting, Management Accounting, Applied Economics, Fundamentals of Management Skills, Organisation Studies.
• On track for a 2:1

• Grade: 3 Distinctions – DDD (Equivalent to 3 As at A Level)
  • 10 grades A-C including English and Mathematics