Aleema Hussain

Business Management graduate experienced in healthcare support, business operations, administration, and customer-facing environments. Developed strong understanding of patient-centred care, safeguarding, and compliance through hands-on experience in healthcare and supported housing sectors. Committed to advancing within healthcare management, focusing on operations, service improvement, and organisational development.

Support Manager - Golden Housing - Birmingham, West Midlands, UK

(2025-08)

• Led independent support sessions, driving positive outcomes in tenant stability and well-being
• Identified issues and coordinated with relevant services to resolve complex cases effectively
• Built strong professional relationships with tenants, improving engagement and support effectiveness
• Conducted compliance and safety checks across HMO properties, enhancing tenant safety
• Ensured compliance with documentation and property standards, minimising risk and ensuring regulatory adherence
• Managed a high workload while maintaining accuracy, attention to detail, and timely reporting

Care Assistant - Sevacare UK Ltd - Birmingham, UK

(2023-01 - 2025-07)

My role involves helping clients with personal care, meal preparation, medication reminders, and daily living tasks, always ensuring they feel safe, respected, and valued.

• Provided compassionate, person-centred support to individuals in their homes and supported living environments, enhancing their quality of life
• Followed detailed care plans, adapted to individual needs, and communicated effectively with colleagues, families, and healthcare professionals to ensure comprehensive care
• Built strong relationships with clients, fostering companionship and providing tailored physical assistance to meet their unique needs
• I take pride in promoting independence, dignity, and well-being for every client I care for

Customer Service Assistant - Sainsbury's

(2020-02 - 2022-12)

• Delivered exceptional customer service, resulting in increased shopper satisfaction
• Achieved accurate transaction processing, contributing to financial integrity
• Maintained well-organised shelves and a pristine store environment, improving visual appeal
• Facilitated teamwork that ensured smooth operations during high-traffic periods
• Processed cash and card payments efficiently during busy periods, minimising customer wait times
• Organised and replenished inventory on shelves to maintain product availability
• Cultivated relationships with customers through regular contact, enhancing overall satisfaction

Graduate - Business Management - Newman University (2026-05)

Graduate - Business Management - Solihull College & University Centre (2021-06)

A-Level or equivalent - Health and social care