Alesha Musa

I am an honest, reliable and trustworthy individual who always strives towards meeting the expectations. I am confident in delivering first-class customer service and I am capable of working independently and as a team, this allows me to have great teamwork skills. I consider myself as a hardworking and enthusiastic individual, allowing myself to feel motivated to future objectives.

I always strive towards meeting all the objectives in the curriculum and would love to develop even further. I have been successful as a gold tie applicant and have been awarded a gold tie at school which means I have willingly taken on more responsibilities, helping out with events and staying before/after school to help support with fundraisers and guiding other children. Therefore I now wear my gold tie with great pleasure and am proud to be a successful candidate.

Optical Assistant - Vision Express - Blackburn

(2024-02 - 2024-02)

Work Experience

• Welcoming customers into store
• Scheduled follow-up appointments with customers to deliver comprehensive after-sales service.
• Displayed strong customer service skills by attentively handling queries by phone, email and in person.
• Demonstrated effective product care
• Expertly measured frames for customers to ensure perfect fit.
• Arranged several appointments and maintained patient records.
• Adjusted frames to cater to customers' needs and specifications.
• Assisted customers in selecting frames to suit face shape and optical needs.
• Performed pre-screening tests including retinal imaging and visual field testing.
• Provided superior optical service through active listening and attentive resolution of issues.

Retail store assistant - M-Mobiles - Bolton

(2023 - 2024)

Saturday Job

• Serving customers face to face
• Answering phone calls
• Sorting stock

GCSE - Sharples School (2020 - 2025)