Alex Bagley

Customer service professional with over 6+ years experience across retail and pharmacy environments. Experienced in customer communication, sales, stock management working towards targets in fast paced environments. I also bring 3 years experience operating automated dispensing systems with strong attention to accuracy, quality control, safety procedures and pharmaceutical stock management.

Sales Advisor at River Island (2025-11 – 2026-01)

• Returned to to support high pressure sales role on a temporary basis managed stockroom replenishment and deliveries processing 90+ units of stock being unpacked, scanned and ready to be sold with time left over for other tasks.

Pharmacy Dispenser, Dispensing robot operator (2022-09 – 2025-10)

• Operated a de-blistering machine to unpack and prepare medicine for the dispensing robot. Working in a fast-paced environment to unpack up to 4000+ tablets per shift.
• Conducting accurate quality checks to identify fractures and damages, logging detailed descriptions of errors to ensure safety and compliance at all times.
• Using an automated SynMed robot to dispense medicine into Nomad monitored dosage system (MDS) packages for patients. Using dispensing robots independently with high accuracy following SOPS, Along with verifying large amounts of medicine with pharmacists accurately.
• Replenished 50+ medicine packs daily and logged it with the correct information into pharmacy systems including expiry dates, batch numbers. with Manufacturers details and tablet colours.
• Fast-paced, highly accurate dispenser with knowledge of most PMR Systems to help be a great worker with in any pharmacy or Robot hub Setting working the till with customer facing experience.

Sales Advisor at River Island (2018-12 – 2022-10)

• Cross-selling and up-selling getting the best sales out of promotions while under pressure helping customers quickly and accurately. High ability to learn consumer trends to land sales.
• High level experience working in large sized stock rooms with small to large teams. unpacking at most 80+ units scanning and organizing each in the designated areas in the stock room ready for replenishment. Using RFID Wands to scan barcodes in and out the stock room accurately.
• Customer facing experience within a busy retail setting making sure to hit KPI store targets and promotions. Keeping up to date with latest trends and offers for maximum profit on the sales floor.
• Setting and maintaining store layouts for the new seasonal promotions to get the best out of sales creating an accessible, Relevant Shopping experience for customers to find the best products first.

BTEC Diploma Level 3 90-Credit Diploma in creative media production Double Grade Pass; BTEC Extended Diploma level 3 in creative media production Triple Grade Pass in creative media production – South Tyneside College

Functional English speaking, listening and communications Level 2 Pass; Functional English Reading at Level 2 Pass; Functional English Writing at level 2 Pass in English – South Tyneside College

Functional Skills mathematics at Entry level 3 in mathematics – South Tyneside College