Alex Erasmus

Experienced operations, contracts and retail manager with over 15 years' experience leading multi-site operations, cleaning and hygiene services, retail management, business development and client relationship management. Proven ability to manage large teams of more than 500 employees, oversee budgets, maintain service level agreements, improve operational efficiency and deliver exceptional customer service. Strong background in sales, staff development, health and safety compliance and key account management.

Coordinating Manager - CUM Books

(2024-01)

• Manage daily retail operations, staff, banking, merchandising, stock receiving, customer service, rosters, leave, discipline and store administration.

Area Contracts Manager - CO Clean SA

(2021-07 - 2023-12)

• Managed multiple cleaning contracts, client relationships, site managers, audits, payroll inputs, SLAs, health and safety, staffing and operational performance.

Sales & Marketing - CO Clean SA

(2019-10 - 2021-07)

• Developed new business, prepared quotations using CRM, conducted site assessments and managed client relationships.

Area Manager - Cenclean

(2018-04 - 2019-10)

• Managed key accounts, multi-site cleaning operations, budgets, procurement, staffing, KPIs and client relationships.

Area Manager - Quatro Cleaning

(2016-02 - 2018-04)

• Managed approximately 65 sites and over 600 staff, quality control, audits, payroll, industrial relations and major event cleaning operations.

Area Manager - Cleaning Specialists

(2011-03 - 2016-02)

• Managed commercial and industrial cleaning contracts, teams, budgets, audits and customer relationships.

Sales Representative - Holistix

(2010-11 - 2011-03)

• Maintained pharmacy accounts, generated new business and promoted health products.

Floor Sales Consultant - Pharma Value Queenswood

(2008-09 - 2010-11)

• Specialised in vitamins, supplements and customer sales.

Fitness Instructor - Virgin Active Groenkloof

(2006-06 - 2008-08)

• Designed fitness programmes, coached members and promoted health and wellness.

Grade 12 - Menlo Park High School