Alex Kolb

A highly experienced and reliable retail professional with over 25 years of hands-on experience in fast-paced retail environments. My background includes extensive, long-term roles in major supermarket and convenience stores, including Morrisons, Co-op, and BP. I am skilled in all aspects of store operations, from till management and cash handling to stock control and merchandising. I am known for my strong work ethic, excellent customer service skills, and product knowledge.

Shop Assistant - BP - Gatwick Airport South, Horley

(2020-01 - 2025-01)

• Provided fast and efficient service to customers in a high-traffic airport location.
• Operated tills, handled payments, and managed cash floats.
• Responsible for stock replenishment, store cleanliness, and ensuring all products were correctly priced and displayed.

Shop Assistant - Co-op - South Park, Reigate

(2016-01 - 2020-01)

• Assisted customers with enquiries, providing excellent service as a key member of the store team.
• Managed till operations and handled all payment types.
• Assisted with stock deliveries, stock control, and merchandising products across the store.

Retail Assistant & Workshop Administrator - Jewelworks - Hatton Garden, London

(2008-01 - 2016-01)

• Served customers and managed sales in a specialist retail environment.
• Handled administrative duties, including booking in work, computer data entry, and photographing items for workshop records.
• Managed all postal dispatch and deliveries, ensuring items were sent and received correctly.

Shop Assistant / Till Operator - Morrisons - Reigate

(2003-01 - 2008-01)

• Operated tills efficiently and accurately in a busy supermarket setting.
• Provided a high level of customer assistance, handled payment queries, and assisted with stock-related enquiries on the shop floor.

Shop Assistant - Co-op - Reigate

(2000-01 - 2003-01)

• Served customers in a convenience and off-licence setting, adhering to all age verification (Challenge 25) policies.
• Managed sales, handled cash, and was responsible for stock management and store presentation.

Higher National Diploma - 3D Design - Northbrook College, Sussex (2000-01 - 2003-01)

BTEC National Diploma - Art and Design - East Surrey College, Redhill (1997-01 - 2000-01)

GCSEs - Oakwood School, Horley (1992-01 - 1996-01)