Alex Slee

A dedicated, reliable and compassionate individual with extensive experience in customer service, retail, hospitality and care. I have a strong passion for providing excellent service and supporting people in a respectful, friendly and professional manner. I am confident working in busy environments and under pressure, with excellent communication and teamwork skills.

Through my experience as a Support Worker, I have developed a range of communication techniques to meet individual client needs, provided support with medication and assisted clients with their daily living and wellbeing. I am approachable, patient and willing to learn, with the ability to follow instructions, solve problems and work effectively both independently and as part of a team.

Support Worker at Accept Care (2024-07 – Present)

• Providing compassionate and person-centred support to clients in their day-to-day lives.
• Developing positive and professional relationships with clients while maintaining dignity, respect and confidentiality.
• Using different communication techniques to communicate effectively with clients according to their individual needs.
• Supporting clients with daily living activities and encouraging independence wherever possible.
• Supporting clients with their medication in accordance with individual care plans, procedures and guidance.
• Observing and responding appropriately to clients' needs and changes in their wellbeing.
• Working closely with colleagues to provide consistent and high-quality support.
• Maintaining a professional, patient and understanding approach at all times.
• Following care plans, policies and health and safety procedures.
• Working as part of a team while also being able to work independently.

Retail Assistant at Aldi (2021-09 – 2025-04)

• Worked in a busy, fast-paced retail environment providing excellent customer service.
• Welcomed customers in a friendly and professional manner.
• Operated tills and assisted customers with their purchases.
• Replenished and maintained stock on shelves.
• Worked efficiently to maintain high standards during busy periods.
• Assisted customers with queries and helped them find products.
• Maintained a clean, organised and safe working environment.
• Worked effectively as part of a team and supported colleagues when required.
• Developed strong time-management and organisational skills.

Hospitality Staff at Nando's (2014-06 – 2021-09)

Seven years' experience working in a busy hospitality environment.

• Provided friendly, professional customer service to a wide range of customers.
• Developed strong communication and teamwork skills.
• Worked effectively alongside colleagues in a fast-paced environment.
• Served customers and ensured they received a positive experience.
• Gained experience using a coffee machine.
• Gained experience serving alcohol responsibly and in accordance with company procedures.
• Maintained high standards of cleanliness, hygiene and presentation.
• Worked as a Staff Representative for three years, listening to colleagues' views and ideas and communicating these to management.
• Developed strong listening, communication and problem-solving skills through the staff representative role.

Cafe Assistant at Christine's Cafe (2014-03 – 2014-06)

Three months' work experience in a busy café environment.

• Served and communicated with customers in a polite and professional manner.
• Assisted with food preparation and serving.
• Washed and maintained cutlery and equipment.
• Kept the café clean, tidy and safe.
• Followed hygiene and health and safety procedures.
• Developed confidence when communicating with customers.

Customer Assistant at Morrisons Superstore (2010-06 – 2010-06)

Work experience within a busy supermarket environment.

• Unpacked and replenished food products.
• Stacked and organised shelves.
• Assisted customers in finding products.
• Worked across different sections of the store to gain a broad understanding of the retail industry.
• Developed customer service, communication and teamwork skills.

Retail Knowledge – Derwentside College (2011 – 2013)

Level 1 & Level 2 in Maths – Derwentside College (2011 – 2013)

Level 1 & Level 2 in English – Derwentside College (2011 – 2013)

Level 1 in ICT – Derwentside College (2011 – 2013)

Level 1 in Health & Social Care – Derwentside College (2011 – 2013)

Level 2 in Childcare – Derwentside College (2011 – 2013)

Level 2 in Moving & Handling – Derwentside College (2011 – 2013)

Level 2 in First Aid – Derwentside College (2011 – 2013)

BTEC in Art – Greencroft Comprehensive (2009 – 2011)

BTEC in Food – Greencroft Comprehensive (2009 – 2011)

BTEC in Science – Greencroft Comprehensive (2009 – 2011)

GCSE in English – Greencroft Comprehensive (2009 – 2011)

GCSE in English Literature – Greencroft Comprehensive (2009 – 2011)

GCSE in Mathematics – Greencroft Comprehensive (2009 – 2011)

Key Skills in Key Skills – Greencroft Comprehensive (2009 – 2011)