Sales & Photo Lab Assistant - Snappy Snaps
(2025-03)
Provide excellent customer service in a fast-paced retail and photo lab environment.
- Manage incoming emails and respond to customer enquiries promptly and professionally.
- Develop and scan film, ensuring high-quality image processing and attention to detail.
- Edit, print, photocopy, and scan photos and documents to meet customer specifications.
- Operate photo lab equipment safely and efficiently while maintaining a clean and organised workspace.
- Provided comprehensive customer support by assisting clients with flight bookings and printing travel documents.
- Captured and processed visa and passport photographs, ensuring all images met official guidelines and regulatory requirements.
- Delivered efficient, detail-oriented service to help customers complete their travel preparations smoothly and accurately.
Administration Assistant - UCL
(2024-01 - 2024-10)
- Oversaw day-to-day office operations, including supply management and maintaining an organised workspace.
- Managed calendars, scheduled meetings, and coordinated appointments and events.
- Handled travel arrangements and itineraries for staff.
- Acted as the primary point of contact for internal and external communications.
- Prepared and edited documents, reports, and presentations, ensuring accuracy and professionalism.
- Maintained organised filing systems and managed data entry and database updates.
Bartender - Lucky Voice
(2024-01 - 2024-07)
- Mixed and served cocktails in a fast-paced environment, delivering excellent customer service.
- Managed bar inventory, including ordering and restocking supplies.
- Maintained cleanliness and hygiene standards, ensuring a safe and welcoming atmosphere.
- Executed flair bartending techniques to entertain guests during events.
- Handled customer inquiries and resolved issues promptly.
Supervisor - Este Kitchen
(2021-05 - 2023-09)
Managed daily operations of a Colombian café, ensuring high standards of service and customer satisfaction.
- Supervised and trained a diverse team, promoting a positive and efficient work environment.
- Implemented scheduling and resource allocation strategies to optimize staffing levels.
- Oversaw inventory control, including ordering and restocking supplies to minimize waste.
- Developed and executed promotional activities to drive customer engagement and increase sales.
- Enforced health and safety regulations, maintaining a clean and hygienic workspace.
- Handled customer complaints and feedback, resolving issues promptly to maintain positive relationships.
