Alexandra Skinner

Friendly, professional, and customer-focused with over 4 years' experience in hospitality and events. Skilled at building rapport with clients and guests, managing teams, and delivering excellent service in fast-paced environments. Reliable, organised, and adaptable, with experience handling diverse customer needs, front-of-house operations, and administrative tasks. Passionate about creating positive experiences and supporting colleagues to succeed.

Front of house leader/bartender - Del Mundos Swindon - Swindon

(2024-10)

• Deliver fast, friendly, and efficient service in a high-volume restaurant environment
• Lead and motivate front of house staff, providing practical guidance and positive leadership
• Manage opening and closing duties, including cash handling, safety procedures, and shift organisation
• Maintain high standards of service, cleanliness, and pace throughout each shift
• Take responsibility for sales performance, table turnover, and upselling food and drinks
• Confidently prepare cocktails and drinks, with over two years' bar experience
• Look after guests with special requirements, including dietary needs and allergies
• Recently obtained my bar licence (2025)

Catering staff/events - Catering services international (CSI)

(2024-03 - 2024-12)

• Provided professional waiting service at private functions and large-scale events
• Assisted with food and beverage preparation and service, ensuring quality and presentation standards
• Worked effectively as part of a team in fast-paced, high-pressure

Waitress - Old town Thai

(2022-05 - 2024-03)

• Worked 3-4 nights per week delivering friendly, attentive service
• Built strong relationships with regular customers to enhance guest experience
• Maintained professionalism and calm under pressure during busy services
• Supported team members to achieve excellent customer service standards
• Ensured customer satisfaction while maintaining health, safety, and hygiene standards

Volunteer - Volunteer - sports camps and sporting events

(2023-03 - 2023-12)

• support young children in teamwork and sporting activities
• assisted children with disabilities to ensure inclusion and safety
• encouraged participants and built confidence in a positive environment
• worked with other volunteers to organise a smooth and engaging sessions

BTEC level 3 - sport & physical activity - Cirencester college (2022-09 - 2024-06)

GCSEs - Lydiard park academy (2017-09 - 2022-06)