Alfie (ABuu28)

Hardworking and reliable individual with hands-on experience in retail, stock handling, deliveries and team leadership. Currently working as a Duty Manager at Iceland Foods, having progressed from Sales Assistant through commitment, reliability and a strong work ethic. Experienced in unloading large depot deliveries, using pump trucks, moving pallets, picking large orders and working efficiently under strict time constraints.

Physically capable and comfortable working in fast-paced environments where safety, accuracy and productivity are essential.

Sales Assistant → Duty Manager at Iceland Foods (2025-01 – Present)

Progressed from Sales Assistant to Duty Manager, taking on increased responsibility and developing strong skills in stock management, deliveries, customer service and team leadership.

• Unloading large depot deliveries and moving stock safely using a pump truck.
• Pulling and allocating pallets to the correct areas of the store and stockroom.
• Handling heavy stock and carrying out regular manual handling duties.
• Picking large customer orders accurately and efficiently, particularly during peak periods.
• Working under strict time constraints while maintaining accuracy and productivity.
• Handling temperature-sensitive products and ensuring they are stored and managed correctly.
• Handling money and completing cashing-up procedures.
• Providing a high standard of customer service.
• Supporting and supervising colleagues while working as Duty Manager.
• Helping maintain a clean, organised and safe working environment.
• Taking responsibility for store operations during busy periods.

Sales Assistant at Robert Dyas (2023-01 – 2025-01)

Developed valuable experience in customer service, stock handling and working efficiently within a busy retail environment.

• Providing professional and friendly customer service.
• Assisting customers with queries and product requirements.
• Stocking and replenishing shelves.
• Receiving, moving and organising stock.
• Carrying out regular heavy lifting and manual handling.
• Keeping the shop floor and stock areas clean, organised and presentable.
• Working effectively as part of a team.
• Supporting the smooth running of the store during busy periods.

Level 3 Sports Science in Sports Science – College (2023-01 – 2025-01)

GCSEs (2023-01)