Ali Maklad
Law student at Liverpool John Moores University with experience in luxury retail, retail and hospitality
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About
Friendly and reliable law student at Liverpool John Moores University with experience across luxury retail, retail and hospitality. Most recently a Sales Consultant at Molton Brown, where I delivered personalised service, advised customers on products and supported sales targets for a premium brand. Earlier roles strengthened my cash handling, multitasking and teamwork in busy environments.
Bilingual in English and Arabic, I connect easily with customers from diverse backgrounds and am a quick learner looking for a part-time, customer-facing role alongside my studies.
Experience
Sales Consultant at Molton Brown (2025-09 – 2026-07)
- Delivered a high standard of personalised customer service in a luxury retail environment.
- Advised customers on fragrance, bath, body and gifting options, matching products to their needs.
- Supported sales targets through confident recommendations, upselling and building rapport.
- Maintained visual merchandising and store presentation standards and kept products well stocked.
- Processed transactions accurately and contributed to a professional customer experience.
Cashier, Restocker & Barista at Manny's Market (2024-04 – 2024-09)
- Greeted and assisted customers, handling enquiries in a friendly and helpful manner.
- Prepared drinks as a barista and operated the till with accurate cash handling.
- Managed stock levels, keeping shelves full and organised for product visibility.
- Supported the team during busy periods, multitasking to keep the store running efficiently.
Server, Cashier & Food Packer at Bamboo Kitchen (2023-09 – 2024-04)
- Served customers and handled enquiries to ensure a positive experience.
- Operated the cash register, ensuring accurate transactions and end-of-day reconciliation.
- Packed food orders and helped maintain stock levels and a clean, organised workspace.
Education
LLB (Hons) in Law with Foundation Year – Liverpool John Moores University (2025-09)
A-levels in Chemistry, Business, Economics – Birkenhead School Sixth Form (2023-09 – 2025-07)
GCSEs – Birkenhead School (2021-08 – 2023-07)
